"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Very impressed with the care in packaging my sink!!"
"Having a new apartment, I have bought from many websites recently. Sometimes there were problems. Note: NEVER order from Wayfair... But thebathoutlet was awesome bending iver backwards to return and refund item that arrived damaged. These things happen everywhere, but what matters is how the company handles things when problems do arise. This place is full of the human touch. Amazing people."
"Products arrived on time and no damage, Pleased with the quality of the products purchased. "
"They are a great company to work with. I even had to make a return and they assisted me thru the whole thing. I’ll order from them again soon. "
"The item I ordered had a leak. After a phone call it was quickly replaced. The replacement also leaked and ws promptly replaced. The third item also leaked and at that time I asked for my money back. It was also handled expeditiously. My interaction with the customer service agent was excellent and it was clearly not their fault that the items were defective since they are not the manufacturer. Hence I was very pleased with TheBathoutlet."
"Maureen was exceptionally helpful in finding the ADA sink we needed which had to be a specific size.
Thanks
Cliff "
"I love my tabletop make up mirror. It is very high-quality and exactly what I was looking for. The only thing that I am not exactly happy about is, the mirror itself is not as bright, it is somewhat dark than another table top vanity mirror I had. Other than that, it’s a gorgeous mirror."
"I ordered some bathroom hooks and towel bars. They are all more beautiful and sturdy than I expected. Shipping was fast, organized, and responsive. I would definitely order from the bath outlet again. "
"I purchased a toilet paper holder with shelf for the cell, and two robe hangers. High quality chrome and they look great."
"It’s up in my bathroom and it looks gorgeous and I couldn’t be happier
"
"The product came very fast, and I really like it."
"I ordered a somewhat esoteric and pricey towel bar to match one that was already in my condo. I'd previously ordered elsewhere and got the same brand but received a completely different shape/style. I then ordered from The Bath Outlet and got exactly what was needed. Thank you!"
"Product a advertised which is good. Only minor issue is that it didn't come with screws for installing. "
"Delivered quickly and well packed and protected ."
"I had a terrible experience and wouldn’t recommend anyone to order a sink from here. I’ve been told that my sink will arrive every day since Wednesday and I have yet to receive it. I don’t know what’s going on but I need it for my inspection and it’s being delayed. "
A rep from Thebathoutlet.com, TheBathOutlet, has responded:
“Dear Reviewer2731101986,
Thank you for taking the time to write a review about your experience. We certainly understand your frustration that has occurred with the delays on delivery, and this was immediately brought to FedEx's attention to see how we could resolve it. We wish this could have been delivered to you quicker and more efficiently, and after working with FedEx are glad to hear it was finally received. If we may further assist in anyway, please do not hesitate to be in touch!
Sincerely,
TheBathOutlet Customer Experience Team
cs@thebathoutlet.com
1-877-256-1645
M-F 9am-5pm EST”