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Product & services pricing
4.41/5
Chance of future purchase:
4.28/5
Shipping & packaging:
3.75/5
Customer service:
4.13/5
Return/Replacement policy:
4.14/5
Featured Review


Verified
5/5

2022-01-05

Resolved

"Thanks for the great service...
"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we ere able to get your phone unlocked, enjoy!”


Verified
5/5

2022-01-06

Worked Great for my iPhone 13 Pro Max!

"My carrier being AT&T they kept telling me that my iPhone 13 Pro Max's IMEI was wrong and didn't match in the system.

After 3 failed attempts to get AT&T to unlock my phone I turned to The Unlocking Company.

I searched online for a good company and came across The Unlocking Company to get my phone unlocked, seeing that it was a decent fee to retain services from them I hit the hammer and requested an unlock.

Two days later they Unlocked it and forward me instructions to finish to unlock my phone, it did require me to to wipe my phone; but I was able to fully backup my phone and restore it after successful SIM unlock.

The procedure took 10-15 min to complete including the full phone backup.

I will be using their services in the future to unlock my devices rather then the carrier, to save the headache of fighting with the monopolies. Carriers act like they own your phone.

I thought that's what paying for something meant; that the purchaser now owns the product.
"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Appreciate the kind words and happy were able to get the phone unlocked so you can use other carriers, Enjoy”


Verified
1/5

2022-01-05

Terrible Customer Experience

"I'm not one to write reviews, but I feel the need to do so in this situation. Its a hassle to get to talk to someone. they don't answer the phone, the only way to get a response from them is through email and even then it could take anywhere from an hour to 3 days. oh and their business hours might as well be suggestion rather than actual times because they are almost never available during those times. its extremally difficulty to get a hold one anyone. Will be taking my business elsewhere next time."

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Rep reply posted 2022-01-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Christian, we are sorry you had a bad experience, we had weather problems that caused power outages and family emergency within our software team. Unfortunately we were not able to unlock based on your security patch and were promptly refunded”


Verified
5/5

2022-01-04

I'd use these guys again!

"It took about 1+ hours to get my old S9 unlocked. Instructions were clear and easy to follow (and I'm 75 years old, ha). I used another service (in the UK) and after they got my money that was the last I heard of them, no unlock, no info, and no refund so I was concerned when I tried The Unlocking Company. But no problems at all, good communications and phone unlocked. I'd definitely recommend them and use them again."

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Rep reply posted 2022-01-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Dave, we are happy you were able to quickly and successfully unlock the phone, Enjoy the phone and have a prosperous New Year! ”


Verified
5/5

2021-12-28

It work

"technician was patient and I was able to unlock the phone."

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Rep reply posted 2022-01-05
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we were able to unlock the phone Sarah, this one was difficult and required a little extra work on your end, but we appreciate you working with us, enjoy!”


Verified
5/5

2021-12-24

Absolutely perfect!!

"This was my first experience unlocking a phone and I’m so thrilled that I found y’all!! Absolutely amazing and wonderful job and made it a breeze for me to set up. Thanks so much!!"

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Rep reply posted 2021-12-26
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Not a problem Marybeth, Merry Christmas and enjoy the unlocked phone ”


Verified
5/5

2021-12-16

amazing company, and never fails to do a great job unlocking devices.

"This will be my 2nd time posting a review for these guys, they are truly amazing, and will always respond to your messages with an intent to help, they are excellent with what they do best, and that's unlocking your devices without any problems. They're simply reliable in every way possible, thank you so much for giving me such a wonderful experience. This is my go to unlocking company from here on! much appreciated.
-order #6483346
"

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help, and always enjoy hearing from return customers, enjoy!”


Verified
5/5

2021-12-17

Amazing and very fast

"Definitely very fast and reliable I'll definitely be recommending y'all to my friends and family. Also I plan to use y'all for any future needs thank you."

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, have a wonderful holiday and hopefully we will do business together again soon ”


Verified
5/5

2021-12-15

they are good guys

"I love TUC like I love myself, that's how nice they are.
Other than that, how are you doing today?
"

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Moshe, we appreciate your business and hopefully we will do business again soon”


Verified
5/5

2021-12-15

excellent service!

"Like it. Excellent service."

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Rudy for the kind words, happy we could help ”


Verified
5/5

2021-12-14

very please with the unlocking service

"the process was smooth and really please with the service. would recommend to any one who need unlock their device."

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Rep reply posted 2021-12-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help get you phone unlocked, enjoy!”


Verified
5/5

2021-12-08

Excellent!

"I was extremely sceptical at first as I usually go into town to get my phone unlocked, I looked on the site n realised straight away it was professional and reliable! Would definitely recommend to family, friends and anyone who needs this type of service!"

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Rep reply posted 2021-12-10
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words Jack! Enjoy your unlocked phone and happy holidays! Hope to hear from you again!”


Verified
5/5

2021-12-06

Very good service !

"The Unlocking Company gave me a excellent service, i will come back to unlock other phones and i will recommend it. Thank You ! "

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Rep reply posted 2021-12-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Sounds great and we look forward to doing business again with you as well. God bless!”


Verified
5/5

2021-12-05

Fast & serious !

"Great job, guys! I recomand your services ! "

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Rep reply posted 2021-12-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words. Hope you had a great weekend and enjoy your Holidays! Take care.”


Verified
5/5

2021-12-03

Great service

"Quick and reasonable price. Unlocked the Blackberry Keyone."

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Rep reply posted 2021-12-06
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Glad we could help! Enjoy your unlocked blackberry. One of the last few out there! ha. Happy holidays!”