"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"I thought they said they would buy my iPhone 6. I shipped it to them and they were not able to unlock the iphone with my credentials.
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"Easy to use website and received my check fairly quick. Very happy and highly recommended. "
"Whiz Cells changed the offered value of the iPhone 6s after sending it in claiming the battery wasn;t working. However, the phone was sent to them fully charged but they do not offer a way to refute their change in offer and only offer to send back the device. If you use them I would recommend fully documenting the quality of the item returned and for Whiz Cells to provide a way to refute their value assessment."
“HI Rick,
The battery works but it has a low capacity. It is at the end of its lifecycle. It is not that the battery was not charged. I apologize for the confusion.”
"The staff here is awesome!
They made the process easy and the communication was great.
I would definitely highly recommend them to anyone looking to sell a device."
"Easy and legit; exactly as expected"
"Based on my unique situation I emailed Thewhizcells.com with questions on which "condition" type I should choose and how much I might receive. Their reply was prompt, detailed and professional. The process for mailing back my phone was easy and they processed my order quickly and fairly. No surprises. They helped me and they followed through on exactly what they said they would do and did so in a timely fashion. Hope I never need this type of service again but if I do there's no doubt I would use Thewhizcells.com again."
"Got more for my phone from TheWhizCells than what I saw going for on eBay which is crazy. Deal was so good feel like I was getting over on them. Check came promptly and cleared in the bank no problem."
"Experience was painless and easy. They sent me a return envelope and paid me the same day they received it. Best prices I had seen while searching to sell my phone."
"I kind of figure things like this happen with resellers, but I traded in a near flawless OnePlus 7T. Per the guidelines I listed it as Good condition because there was a small imperfection on the frame of the phone and some minor scratches from wear and tear. When they received the phone, they said that there were scratches on the screen that dropped the trade in value by $40. OnePlus phones come with a screen protector preinstalled which I never removed, so I'm almost wondering if they were looking at the screen protector and not the actual screen, since that should have been near flawless.
Overall the speed and ease with which I was able to return the phone were great. I dropped a couple of stars for them deciding to give me less which I felt was unreasonable, and will make me likely try a different site for trade-ins in the future."
"I didn't reset the phone the correct way and they worked with me to resolve it. Very impressed!"
"I got an estimate, did everything that I was supposed to, they said they were shipping me a box with a shipping label and I never received it, so I don’t know what to think. I want to give them the benefit of the doubt because of COVID and the holidays, but it has been 3 weeks and no package yet "
"I shopped around the web to compare prices when I wanted to sell my old iPhone6. Previously I had sold my old phones via eBay but this time I didn't want to wait around for the auction or deal with people asking questions about the condition of the phone. The Whiz Cells had the highest quote for my old iPhone. Their website is simple to navigate and very easy to place an order and get my shipping label. Their e-mail with order information was very detailed on what to do to remove iCloud log-in, delete my data, and reset the iPhone to factory default settings. I had a shipping box from my new iPhone so I re-used that to send my old iPhone on a Monday afternoon. The package was received at 7am on Thursday and just after noon I had an e-mail stating my order was completed and I was paid via Pay Pal. This was excellent and fast service. I'll definitely use The Whiz Cells the next time I need to sell a phone as well as recommend them to anyone looking to get the best value for reselling old phones."
"Gave me the best online price and the check came quickley."
"everything went smoothly and received my money the next day"
"First time using Whiz Cells and they made the process super quick and easy. Received the best offer I had found too! Will definitely use them again. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hello, This phone is locked to an iCloud account. We are not able to purchase phones that are locked to an iCloud account. The email we send right after an order is placed goes over removing an iCloud account before sending the device in. Unfortunately, the information you provided was not correct. We shipped your phone back to you at our expense the very next day. Thank you!”