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Product & services pricing
4.45/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.00/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2021-01-27

Motorola Z4

"Was initially offered $40 by Verizon on a trade-in almost a year ago. Tried looking for a better deal and boy did I find it. Thewhizcells beat that deal by nearly triple. Sign up with existing PayPal account was a breeze. Provided my own packaging and they supplied the postage and mailing label. No waiting for a pre-paid mailer (unless you need it). Post Office is running a bit slow due to Covid, but true to their word got paid 2 days after they received my old cell. Will definitely use them again, and will refer a few friends as well. Kudos to a quick and seamless process. "

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5/5

2021-01-26

Great cell service

"The offer to purchase my cell phone was almost double local shops. Shipping and payment was painless and super quick. "

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Verified
5/5

2021-01-26

Easy as pie

"Very quick and efficient process. Did exactly what they said they would. Received our full amount in just a few days."

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Verified
5/5

2021-01-25

Great experience

"Outstanding experience, fast and easy"


Verified
5/5

2021-01-25

Excellent service

"Paid me within hours of receiving phone, also let me know my IMEI was bad and just told me the price they would give me now without making me jump through any hoops. Fast and easy, highly recommend."

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Verified
5/5

2021-01-24

Great and timely service

"I sold an iphone 6 plus that I was no longer using. Travis, the owner, was most helpful and always responded to my inquiries promptly. I highly recommend this company if you have a phone to sell. "

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Verified
5/5

2021-01-24

Excellent experience!

"I was quoted a very decent price for my almost new Samsung - shipped free, and was sent the full payment the same day that my phone was delivered, even though it was a Saturday. I'm very impressed with this service!"

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Verified
1/5

2021-01-20

Did not buy my iPhone 6.

"I thought they said they would buy my iPhone 6. I shipped it to them and they were not able to unlock the iphone with my credentials.
"

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Rep reply posted 2021-01-22
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hello, This phone is locked to an iCloud account. We are not able to purchase phones that are locked to an iCloud account. The email we send right after an order is placed goes over removing an iCloud account before sending the device in. Unfortunately, the information you provided was not correct. We shipped your phone back to you at our expense the very next day. Thank you!”


Verified
5/5

2021-01-17

Great experience

"Easy to use website and received my check fairly quick. Very happy and highly recommended. "

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Verified
3/5

2021-01-17

Changed offered price after receiving cellphone

"Whiz Cells changed the offered value of the iPhone 6s after sending it in claiming the battery wasn;t working. However, the phone was sent to them fully charged but they do not offer a way to refute their change in offer and only offer to send back the device. If you use them I would recommend fully documenting the quality of the item returned and for Whiz Cells to provide a way to refute their value assessment."

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Rep reply posted 2021-01-19
A rep from Thewhizcells.com, TheWhizCells, has responded:

“HI Rick,

The battery works but it has a low capacity. It is at the end of its lifecycle. It is not that the battery was not charged. I apologize for the confusion.”


5/5

2021-01-16

Highly Recommend!

"The staff here is awesome!
They made the process easy and the communication was great.
I would definitely highly recommend them to anyone looking to sell a device.
"

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Verified
5/5

2021-01-16

Easy

"Easy and legit; exactly as expected"

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Verified
5/5

2021-01-16

Transparent and Fair

"Based on my unique situation I emailed Thewhizcells.com with questions on which "condition" type I should choose and how much I might receive. Their reply was prompt, detailed and professional. The process for mailing back my phone was easy and they processed my order quickly and fairly. No surprises. They helped me and they followed through on exactly what they said they would do and did so in a timely fashion. Hope I never need this type of service again but if I do there's no doubt I would use Thewhizcells.com again."

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Verified
5/5

2021-01-16

Great experience.

"Got more for my phone from TheWhizCells than what I saw going for on eBay which is crazy. Deal was so good feel like I was getting over on them. Check came promptly and cleared in the bank no problem."

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Verified
5/5

2021-01-15

Super fast payment

"Experience was painless and easy. They sent me a return envelope and paid me the same day they received it. Best prices I had seen while searching to sell my phone."

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