ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.38/5
Featured Review


Verified
5/5

2021-02-21

Best trade in price - seamless transaction

"Great communication. Fast payment. Awesome experience all around. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-20

Fast. Easy. Prompt responses. Love these guys!

"Keep up the great work. Will do ALL my business with them going forward."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-02-20

Not Broken When Sent In

"I sent in a working, mint condition, iphone that was re-analyzed as "broken" with an offer of $10.00. The phone I sent in was cleaned, set to default conditions (erased) and tested prior to sending it in, yet was returned with the button no longer functional. It was very well wrapped to protect it during shipping so I'm not sure how it could have been "broken" upon receipt. Since I have never dealt with this company, I'm not sure of the integrity of their processes. "


Rep reply posted 2021-02-20
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Guadalupe, Unfortunately, the phone never would charge or turn on. That is why you received an offer for the broken price. You declined, which we respect and sent your device back the same day it was received. The feedback all over the internet speaks to our integrity. We certainly wished your phone had worked as we would have liked to have purchased it. I am very sorry it did not. We wish you all the best.”


Verified
5/5

2021-02-20

Quick And Easy

"Boxed up got a check for what I was told Recommend again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-20

Perfect deal fast turnaround time money in the bank

"Couldn't get any better gave top dollar for my old phones "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-19

Excellent service.

"They answered my questions rapidly and had the money in my account the same day the phone was received. Highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-02-19

Samsung S20

"Everything was done very professionally!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-18

Easy and fast -perfect!

"I'm going to do it again with my wife's phone"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-02-18

Payment by check takes long

"Process was smooth, fast process, but its bin a week and not resived a payment in the maill."


Verified
5/5

2021-02-17

Quick and as promised!

"I received quick payment for my phone in the amount promised! Will use them again in the future."


Verified
1/5

2021-02-17

Horrible Experience

"After I specified that my phone was damaged and sold my phone for the aggreed price they told my that my phone has a different condition and they only offered 70% less than what it was supposed to be. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-02-18
A rep from Thewhizcells.com, TheWhizCells, has responded:

“We reached out to this customer. The issue is that they did not select the broken condition. That is why the offer went down a lot. We shipped their device back the same day it arrived at our expense. ”


Verified
5/5

2021-02-16

Great experience.

"They were great i highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-16

Top value trade in

"I estimated trade in value based on their website and received exactly as promised. No hassle trying to downgrade. Quick response and payment. Would definitely use again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-16

Great service

"Quote was fair. Payment arrived quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-02-15

Used Galaxy S7

"hey paid more for my used Galaxy 7 than many competitor's. Received my check within a few days !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges