"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Great customer service. Fast shipping.
Great customer communication."
"I went to the website, filled out the information, they sent me packaging I sent it back & I got a check quickly. They kept sending me emails all throughout the process updating the progress. Very easy to use and efficient and friendly"
"Phone was worth much more than what was offered "
"I dropped off a Samsung tablet at the post office on a Sunday, which means it would not have actually been sent until the next day; and by Thursday I received an e-mail saying that the full amount they offered me online had been sent to my PayPal account. It was going from Texas to Tennessee, and they paid the postage to send it. They agreed with my indication that it was in Excellent condition, which I was somewhat concerned about them doing; so I was very pleased about that and how quickly they examined it and got the money to me. I would use them again."
"I printed the label with a known amount I would receive for the phone and I mailed it. I requested to receive a check and it came in the mail 5 days after I sent it. Highly recommend this company."
"The entire process was quick and easy! Even when they shipped me a box to send my phone in, the process still took less than a week!"
"The value of the phones was dramatically reduced once you received them. One month later and I still have not received the payment from you. "
“Hi William,
I am very sorry to hear that you are unhappy with our service. Your check was mailed out the very next day. We did not know that you did not receive it. There is no email from you alerting us. Now that we know, we will happily reissue. As for your phones. The 6s we paid the full quoted amount. The iPhone 7 was left on an account and was not unlocked as you stated. That is why there was a reduction in your offer. Again, we will get a replacement check sent right out.”
"Fast, excellent customer service and very pleased!!"
"Had no problems at all working with this company."
"This is my fourth phone I sold to Whiz Cells and as usual I am very happy with the great service, quick payment and customer service emails directly from Travis the owner. He always answers politely and promptly. Three of the phones I got exactly as quoted and one of the phones I got $10 less because the charging area was broken and I didn’t know it. Everything was fair and when they got my phone in the morning I was paid that afternoon on PayPal. Excellent place and I highly recommend them. They are trustworthy in many places are not these days."
"it was very easy, communication was super clean, payment instantly. but only got half of what it said i would get. So your and their perception of good and excellent may differ, would do again"
"I sent in 3 devoces, one had an issue I was not aware of. I requested it be returned (it was) and the other two were processed as promised and I got paid."
"Quick and easy, and I got the exact amount of money they promised less than a week after I mailed the phone. "
"They say this is what you need to do to get a check in 3 simple steps."
"I got the amount quoted for my phone. I’m happy with the service. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Brad, I am very sorry you are unhappy with our service. The phone you sent us has many issues. You requested that we send it back to you after our evaluation and then you send it back to us again. You already knew what we were offering for the phone. Again, I am sorry you are disappointed but the offer is based on the functionality of the phone. ”