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Product & services pricing
4.11/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.84/5
Customer service:
3.75/5
Return/Replacement policy:
3.30/5
Featured Review


Verified
5/5

2020-04-15

Whiz cells

"Fast and easy process. Payment through Venmo was super easy and quick. Would use again!"

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Verified
5/5

2020-04-13

Very responsive and easy to deal with

"Whizcells was very easy to deal with and the process was very quick. I would definitely use them again."

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Verified
1/5

2020-04-10

They are scammers

"I sold a brand new iPhone X to them. I recieved notification that it was received. Three days later they send me an email stating they won't pay anything for my phone. Then they wouldn't return calls or emails. Finally I get them to respond and they tell me that the box was empty. I have been fighting with the USPS and them to get my phone back. Its been a nightmare. They are rude, and don't care one bit about their customers/victims "


Rep reply posted 2020-04-11
A rep from Thewhizcells.com, TheWhizCells, has responded:

“We received an empty box. An email was sent to them just to let them know that nothing but some wet bubble wrap was in the box. They have claimed that we sold their phone but we did not. The post office has the weight of the package documented in their internal tracking system which shows the weight is the weight of the box we received and still have as proof. Here is a screenshot from our local postmaster confirming the weigh of 8oz, which is the weight of the empty box we have. https://www.screencast.com/t/FlFpJHhozQ3 8oz is not heavy enough to have a phone, charger, and packaging.”


Verified
5/5

2020-04-09

It’s was fair and fine

"Have anymore phone would most likely sell them to whiz’s sell and tell more people "

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Verified
4/5

2020-04-08

Efficient and a quick turnaround

"Whizcell responded quickly to our inquiry to sell our iPhone 6S. We received our envelope in a timely fashion and we mailed it back the same day.
Within a day we received a lower quote than we originally were given… Because you said the screen had scratches on it! All you needed to do was take the screen cover off! There was no way to communicate back to whiz cell so we just had to take the offer. The payment came quickly as well!
"

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Verified
4/5

2020-04-08

Resale of iPhone 6plus

"Offered me $100 initially, then changed it to $65 when they rec’d the phone : due to battery. This was fine. It was a 7y.o. Old phone. It would be better practice for the website to notify customers of things to check before sending in phone (like the battery) or common areas for rejection and / or modified offers. So good experience, and needs more transparency and details. "

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Verified
5/5

2020-03-26

Excellent and fast

"Turned my phone in and was paid super fast via PayPal. Very trustworthy and worth it to get rid of your old tech!"

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Verified
5/5

2020-03-15

As advertised

"It was completed quicker than expected. I was admittedly skeptical but great experience. "

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Verified
5/5

2020-03-14

Would do business again

"Easy experience all the way around. The process and payment were as advertised."

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Verified
1/5

2020-03-13

Bait and switch

"Tells you that they going to pay you a certain amount, then after they receive it, they tell you something different and lower your amount... bad business "

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Verified
5/5

2020-02-18

Excellent To do business with

"I asked for them to send me a package to send my phone it arrived quickly and then sent my phone in within a couple days I had my money. They are a excellent company do deal with. Will answer your question quickly. "

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Verified
5/5

2020-03-09

Did what they said they’d do...

"After going through another reseller’s bait and switch program (buybacktronics) the whiz cells was spot on. "

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Verified
5/5

2020-03-09

Very Efficient

"Very efficient service. No hassles. "


Verified
1/5

2020-03-06

Took my phone and never paid me

"So yeah. If you want to donate your phone I guess go for it. "

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Rep reply posted 2020-03-12
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Audrey,

We have sent multiple emails to you regarding one of your S8 phones. It is google locked. You will be paid but we need communication with you. Please respond to our emails and we will get this all taken care of. Thank you!”


Verified
5/5

2020-03-01

Excellent

"Fast service and excellent "

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