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Product & services pricing
4.17/5
Chance of future purchase:
3.53/5
Shipping & packaging:
3.91/5
Customer service:
3.84/5
Return/Replacement policy:
3.44/5
Featured Review


Verified
5/5

2019-10-04

Fast accurate quotes!

"I sold two cell phones with bad ESN numbers got my cash the same day they received them! deposited into my PayPal account! Customer service is absolutely awesome thank you Travis! For your communication with me I will definitely be using this website and Company for now on in the future! Jonathan Gutierrez "

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Verified
4/5

2019-10-04

Very easy process and I got my money! :-)

"They made it super easy. Sent me a mailer for the phone. It came promptly and made it easy to send the phone in. I was in the process of moving when I sent the phone, and they did a great job of making sure the check came to the right location. They communicated with me the whole time, and they process was smooth from getting the mailer to getting my check.

The only thing that didn't quite go as expected was they said my phone wasn't in good condition and that it had a black spot on the front camera. While I can't rule that out, I genuinely never had a problem with the camera -- and I bought the phone brand new and only used it a couple months before selling it, so it was in great condition. Hard to say what happened there. Still, I made $100 off a phone that was just sitting around my apartment unused, and it was hassle free, so I'm a happy customer at the end of the day.
"

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Verified
5/5

2019-10-02

Awesome

"It was awesome very pleased with them "

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Verified
5/5

2019-10-01

One of the best companies I've dealt with

"I was skeptical at first. I read the reviews and everyone talked about the prompt payment. I ordered a box to send my phone's back and they received it promptly. The same day that it was received I got an email with a new offer because my device wasn't in the same condition I noted on the order (totally my fault, I forgot about the crack on the camera lenses). Needless to say, I accepted the new offer and got paid literally the same day that the phones arrived at their warehouse and it was a fair payment. Don't think twice about using the whiz cells!"

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Verified
5/5

2019-09-30

Excellent service and payouts

"I took a risk with them and it worked out great. The communications was immediate and consistent. They reviewed my phones immediately and I had a Paypal credit for the full amounts within a couple days. Amazing company. "

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Verified
5/5

2019-09-27

Excellent to do business with!

"Gave me a fair price for my phone. Sent me a check promptly. I would definitely do business with them again. "


Verified
5/5

2019-09-27

Perfect as alway

"Great . Always promised a good price "

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Verified
1/5

2019-09-27

No way to contact anyone over the phone!

"I needed to talk to a live person and I was told over email that I couldn't. They wanted my Google password sent via email and wasn't comfortable. "


Rep reply posted 2019-10-01
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Ryan,

I hope you are doing well today. We do not force anyone to give us google information. We do ask for it in an effort to remove the lock and process your order that same day. We did send your phone back and completely understand you being uncomfortable giving that information out. We did send the device back to you Tracking Number: 9400110200881136418012”


Verified
5/5

2019-09-26

Fast Payment

"I sent my phone in and they gave me exactly the amount they quoted me for. They kept there word and I will be recommending this company to many more "

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Verified
5/5

2019-09-20

Superb

"I have nothing but a positive experience with The Whiz Cells. The transaction was complete before I expected. I received payment for my phones way before I thought I would. In addition, they even refunded me for my shipping that I paid (USPS said that their prepaid label was wrong, which may have been wrong on USPS side). If you have electronics to sell, I definitely recommend this company. Superb experience. Thank you The Whiz Cells. "

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Verified
5/5

2019-09-25

EXCELLENT & SUPER FAST

"Fast and efficient! They paid me in less than 24 hours after they received my phone."

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Verified
5/5

2019-09-25

Very fast and convenient

"Soon as I mail the phones they receive them fast and they paid me very fast was satisfied "


Verified
5/5

2019-09-18

Decent trade in value, fast professional service

"I'm very satisfied, I sent two phones in. They were very quick to examine the phones and send the check out! I got my check only in a week! Definitely will be using this service again next year.
"

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Verified
5/5

2019-09-17

Quick

"It was very quick and easy. Would recommend to anyone."


Verified
5/5

2019-09-12

Incredible, painless, and fast service

"So I needed to sell my phone, and had no idea how to do it. I eventually found thewhizcell on google and was unsure. They were offering a really decent amount, which made me more suspicious that maybe it was a scam. I signed up and the site said they would send me a package to send my phone in. It took only a few days for the package to get here, I believe it was Saturday the 7th. I followed the instructions on their email to remove my passwords and such from my phone, and I factory reset it. I had initially also requested a check, but changed my mind, since I hadn't used paypal before, but signed up and it looked really simple. I emailed support asking if I could change the payment, and they changed it instantly. When packaging the phone, I noticed the package had a tracking number on it too. I sent the phone on Monday the 9th. Yesterday, Wednesday the 11th I tracked it and it said it would be there tomorrow. So today, I checked email, they had received the phone, evaluated it to make sure everything was good, and sent the money. The money was already in my paypal account. This service blew me away, it took 5 days (including a Sunday) since I received the package to send the phone in, to when I got the money in my account. Customer support was equally excellent. If anyone is needing to sell their phone, I highly highly recommend TheWhizCell."

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