"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Excellent service and responses to questions"
"It was awesome and they give you everything "
"Still no update on my items"
"Honestly , I have nothing but good things to say about this company . Definitely will be selling through them again."
"Process was simple and easy. Waiting for payment."
"Every thing was done in a timely manner I just wish I could have got a little more for my product but it’s okay"
"They are awesome and quick and helfpul"
"waste of time sent in a perfect phone and they refused it wanted it for 40 dollars. I sent it to different buyer and they took it and paid 128. Im once and done with the wiz"
"Super easy to navigate. Having the shipment packaging delivered with a pre paid label was nice. It couldn't have been any easier. "
"I sent a near perfect iPad mini that worked fine in based on a quote of $130. Upon receipt they said the battery was only 65% and dropped the value to $80. No mention of battery condition was made during the trade-in process - only physical condition and function. They offered to return it. Felt to me like they found a reason to reduce the original quote."
“Hi Michael,
I am very sorry to hear that you are unhappy with our service. A bad battery does matter in the evaluation of the item. Would you purchase a tablet with a bad battery for the same as one that has a good one? Unfortunately, on your tablet needs replacing. Again I am sorry that you are unhappy. We would have been happy to have sent the tablet back to you at our expense. That is always an option for anyone that receives a lowered offer. I wish you a very Merry Christmas!”
"Did just as they said! Paid the amount they promised!"
"All went smoothly except they paid much less than originally advertised."
"I’ve had two good experiences with Whiz Cells now & I would definitely do business with them again. Prices are more than fair & payment is fast. "
"Just don't expect full payout. They will find something to dock the original quote. "
"Both experiences have been quick easy and painless. I would recommend them to anyone looking to cell old tech. "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi John,
I am very sorry that you are unhappy with our service. You sent in an Xfinity iPhone 7 and that is not a phone on our site that we purchase. We sent the phone back to you immediately at our expense. If you had sent in a Verizon iPhone 7 as your order indicated you would have been paid the same day it arrived for the full quoted amount. Thank you for giving us a shot. Have a Merry Christmas! ”