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Product & services pricing
4.11/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.84/5
Customer service:
3.75/5
Return/Replacement policy:
3.30/5
Featured Review


Verified
5/5

2019-12-01

Fast response, trustworthy

"I’ve sold multiple phones through them and thought everything was fine and normal. Then I had a question about an upcoming phone I wanted to sell, and Travis responded within 20 minutes through email on a Sunday and took care of my question. 10/10 highly recommend

Payment for all the phones I’ve sold came either same day they received the phone or 1 day after. No issues once so ever.
"

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Verified
5/5

2019-11-29

Great deal on a great phone!

"Updated my Samsung S6 to a 64gb unlocked Samsung S9 and love it. I have a no contract phone plan and I simply popped in the nano sim and I was up and running in a few minutes.
Couldn't be more pleased with my purchase!
"


Verified
5/5

2019-11-24

Fast. Efficient. Honest.

"Google search led to this company. Extremely pleased."


Verified
5/5

2019-11-24

Easy Process

"We’ve never sold our old phones so this was our first experience and it couldn’t have been any better. The Whiz Cells site was recommended to us, we went on their website, submitted the info about our devices, received a postage paid envelope, returned the devices and received prompt payment."

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Verified
5/5

2019-11-22

Awesome Service!

"I sent in my phone and got paid in 2 days! Do not have the money sent to PayPal unless you want it to go towards your PayPal Bill."


Verified
5/5

2019-11-19

Fast Service

"I received the highest exchange rate with your company. It was fast and easy. I mailed my phone on Thursday and received payment by Monday. I have been recommending your company by word of mouth to everyone who has electronics to sell."

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Verified
5/5

2019-11-18

Exceptional!

"I was a little skeptical that this would be as easy as it seemed when I completed the information to sell 3 phones to The Whiz Cells. But man, was I wrong. So easy to complete the online form and had the full value quoted within days! Nowhere else would even consider buying our Pixel 3 XLs and we got a great value for them from The Whiz Cells."

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Verified
1/5

2019-11-16

Don't waste your time

"I was offered less than 50% what was promised. "

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Rep reply posted 2019-11-20
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Michael,

I am very sorry to see that you are unhappy with our service. Your offer was not cut 50%. However, it was reduced because the back of the phone had been replaced with an aftermarket part. It was not Samsung original, and the LCD has a burned-in image of the home screen. We did ship the device back to you at our expense. USPS Tracking Number: 9400110200830391524334 ”


Verified
5/5

2019-11-10

Have found you to be the best

"Used your services for a while and you give highest returns."


Verified
5/5

2019-11-08

Got my money back so fast!

"Their website provided an easy experience for my to sell my phone to The Whiz Cells. I then received the packaging and instructions for how to remove my iCloud settings from my phone and was able to ship it back right away - loved how easy the process was. I got my money back so fast, I expected the entire process to be a week but it was definitely less than that! Super happy with The Whiz Cells and would definitely recommend to a friend!"

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Verified
5/5

2019-11-07

Great Experience

"They are amazing and super fast. Definitely will use them again."

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Verified
5/5

2019-11-05

Smooth

"Very easy process. Very happy"

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Verified
5/5

2019-11-05

Quick service

"Send it and got my money upon receival"


Verified
5/5

2019-11-03

Met all expectations

"Easy and painless. They quoted a value for my iPhone based on my description and that is the amount they paid. They provided a prepaid shipping label. I mailed it and received a check back within a week. Couldn’t have been easier. Plus I got top dollar for my phone. "


Verified
5/5

2019-11-03

The best

"Best price
Free mailer
Fast check
"