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Product & services pricing
4.17/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.68/5
Customer service:
3.67/5
Return/Replacement policy:
3.18/5
Featured Review


Verified
2/5

2019-02-07

I did not get my money

"I did not get my money So I need my money"

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Rep reply posted 2019-02-12
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hello Shamekia,

I can see that we paid out the full quoted amount via PayPal the day your package arrived. Looking at the paypal transaction does show that the payment is unclaimed. That means that the email address is not registered with PayPal. Just open your PayPal account up with the email address you provided us and claim the payment.”


Verified
5/5

2015-06-30

Great Team

"Whizcells is easy to deal with and always very responsive. I have used them before and will definitely use them again!! Highly recommended!!"

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Verified
5/5

2019-02-06

Fantastic option for selling your phone

"This company send to be relatively new, but the process was easy and they buy more phone brands than some of the others (not only Samsung and iPhone for example), plus their offer price for my phone was a bit higher than others.
They're responsive to questions and did pay promptly!
Over all very happy!
"

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Verified
2/5

2019-02-06

Honest, but may damage phone

"Phone screen was not scratched when shipped, was on return."

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Verified
5/5

2019-02-05

Just what they said would happen happened.

"Just what they said would happen happened"

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Verified
5/5

2019-02-04

As promised

"They did what they said they would and quick turnaround! "

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Verified
5/5

2019-02-04

DCB Review

"First time using Whiz Cells! After registering my phone, I received my return package. I cleared and shipped my phone; Within 3-5 days, I received my check. It’s just that simple. Do not let your quality used phone collect dust. Make some fast cash! Like me."

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Verified
4/5

2019-02-03

Condition mix up

"I sent them a cell phone that fell from a car and was shattered but still could receive calls so I marked the Cell as a cracked screen original estaimate was 90$ but then a few days after I ship it I get an email saying it’s “broken” and the 90$ dropped to 15$ I was annoyed sure but over all professional experience and that cell would have gone to the trash reguardless also free shipping both ways that’s what sold me no risk I know the phone was still semi functional which is why I didn’t give 5 stars but maybe they saw soemthimg I didn’t would use this service again "

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Verified
5/5

2019-02-02

Fast and excellent service

"I sold my Google Pixel 3 and the process was fast and easy. I filled out the information online, printed out the prepaid shipping label and sent my phone in. My package arrived at their facility in 2 business days as promised and they took 1 day to evaluate what I had filled out compared to what I had sent them. After that, they sent me the agreed upon money with no hidden fees or anything else immediately. I am extremely pleased with my experience and would definitely use them again in the future."

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Verified
2/5

2019-02-01

Bait and Switch Offer

"Recently I sent in an iPad4 that was in perfect working order when it shipped. I received an email with a significantly lower offer stating 1) I misrepresented the item 2) the front camera did not work.
1) the only option I had was ATT, there was not an option for "Wifi only" this is why they said I misrepresented the item. Sorry but the only item I could select did not allow me to toggle Wifi only.
2) When the iPad left my possession the front camera worked just fine.
I did email back and forth several times with a counter offer all to no avail. The only reason I did not give them just 1 star is the excellent communication. Be aware, check your device and take picture proof everything works before you send it for evaluation. Don't get ripped off like me!
"

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Rep reply posted 2019-02-05
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Larry,

Thank you so much for your feedback on the options you had available to choose from on our site. We will take a look at that and add the wifi only option if it is no there. I apologize if it is missing. The main reason for the requote is the camera. The wifi model only affected the price by $10. However, we did not receive the tablet with the camera working and today, it still does not work. I am very sorry that it stopped working. If you need anything please feel free to email us. Have a blessed day.”


Verified
5/5

2019-02-01

Quick Payment!

"Sold to other buyers but Thewhizcells is the fastest with payment, got paid within 24 hrs after order was received and completed! "


Verified
5/5

2019-02-01

AMAZING

"Love this company! They paid top dollar for my device. The original offer was for $450. I totally didn’t realize my device had a few light scratches on the screen, so the offered $425. Totally cannot beat that! A really great company and I most definitely recommend them!"

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Verified
5/5

2019-02-01

They are amazing

"Very prompt, polite and courteous "


Verified
5/5

2019-01-30

Excellent!!!!

" Very easy & quick process!!"


Verified
5/5

2019-01-29

Perfect transaction! As advertised!

"Extremely quick turnaround from the time I shipped until they deposited $$ in my Paypal account. Will highly recommend as this was as seamless and easy as possible!"