"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Always a smooth fair exchange. Best value for my repeated sales."
"It was fast and easy, no hassle, quick payment"
"Never received payment! Reached out to them concerning non-payment and received no answers. Now out of phone and money. Caution to anyone considering selling their electronics to this company."
"Quick and easy... no problems and fast payment."
"The phones we mailed were fine, actually the ones we used daily. We had no issues with them. They were never dropped. They had protective covers front and back. We were told $100.00 is what we would receive. They gave $40. We used the bag they supplied to ship them and they told us one eas damaged and had wear signs. They were about 2 years old but kept in my pocket and my wifes purse. I felt disappointed in their offer."
“Hi Joseph,
One of the biggest reasons that your offer dropped is because the phones were 32gb models and not 64gb. The other factor was the condition. The phones were deeply scratched in the screen. I am very sorry you were disappointed. The change in your quote would be good a good bit less had the phones been 64gb. We do appreciate your business and hope you will consider us again. Have a fantastic day!”
"They did exactly what they said they would. gave me a quote, checked out my phone when they received it and sent the check out very fast. "
"Was quoted $198 for my phone which has no scratches and is 100% functional but has a little nick in the glass nowhere near the viewing area of the screen. When the company received it they only offered $50 for the phone based on that little chip in the very corner and called it a “cracked screen.” What a waste of time. Last device I sold here no problem. Whoever evaluated my device must’ve been having a bad day."
"I love the quick and fast service. I will use you all again if needed"
"They delivered as promised!"
"Great transaction. I will do another."
"I was given a quote of $60 for my old cell phone that I clearly disclosed had a cracked screen and I later received an email after I had sent my device that I would only get $30. I accepted the new quote and today I received my device back. "
“Hi Armando,
The reason for the change in price is because your phone did not only have a cracked screen. There was damage to the LCD and the back was also shattered. The offer we made you was declined. Here is a screenshot of the declined offer https://www.screencast.com/t/Ccmjbff2rF That is why we sent the phone back to you. I am very sorry you are unhappy. Had the offer been accepted we would have been happy to have paid it.”
"They quotes me a price... I sent the phone in. And only a couple days later I got paid the full amount they quoted! I was surprised and happy!"
"Got a bit less $$ than quoted but the Note 8 does have a tendency to burn in the screen at the bottom. I was not aware of that and was suspicious at first. But, after some research on the internet I was able to confirm they were honest. "
"Was an excellent experience! Very fast and responsive and reasonably decent offers! Would definitely use again!"
"I tried another resller and was less than amazed with the execution of their offer (bait and switch offer).
I then requested my phone be sent back to me, and got a label from the whiz cells.
As per the offer, I received payment exactly as described in the offer.
I will sell again to the whiz cells ! "
A rep from Thewhizcells.com, TheWhizCells, has responded:
“This is a screenshot of our emails, including the one notifying you of the tracking number. https://www.screencast.com/t/NaNtxxG1ty Your phone was locked to a google account so we sent the phone back you at our expense. As noted in the screenshot we sent multiple emails to you. Thank you.”