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Product & services pricing
4.17/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.68/5
Customer service:
3.67/5
Return/Replacement policy:
3.18/5
Featured Review


Verified
5/5

2019-01-28

wow

"This site is incredibly amazing, everything went as expected and the transition was easy and fast. very impressed."

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Verified
5/5

2019-01-26

Fast service

"I received exactly as much as they said I would for the phones. People who complain are either not accurately assessing their phone or being dishonest about the ESN. I mailed the devices on Saturday, and had my money on Tuesday."

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Verified
1/5

2019-01-04

Stolen Phones

"I mailed 4 phones to them and they emailed me and said the package was empty upon arrival. They stole my phones and will not pay me any amount of money. Their customer service was not helpful in anyway and they stopped responding to me. I will never use this company again to sell phones. I read other reviews saying they have stolen other peoples phones as well. "

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Rep reply posted 2019-01-04
A rep from Thewhizcells.com, TheWhizCells, has responded:

“This customer sent a package that was unsealed. It was attempted to be taped by duct tape that had no sticky left to it. (Previously used tape) . The postal service marked this package as unsealed and damaged before we received it. We do not know if this customer really shipped anything in this box or not. It is obvious from our reviews that we do not steal phones. Furthermore, the total price for this order was $120. If we were going to steal some phones we would do so on a much larger value order.”


Verified
3/5

2019-01-20

Not what I was told

"I did not get a third of what I was quoted. You said my screens were broken. They weren't when the were mailed and I bubble wrapped them and then something was burned into the glass, if that was so why could not we see it. and The batteries were not charged before we mailed the phones and there was supposedly something wrong with them. Don't quote prices that can't be meet. The one phone had no marks cracks or scratches and the other had one mark on it. Not sure about the trust from this company."


Verified
5/5

2019-01-20

Great company!!

"I gotta say I have used this company twice and they are excellent. Very fast service prompt payment even though if it was a check. Plus the price that they give you is what you get!!

Thanks guys for the great experience, will definitely use them again.
A+++++ Highly recommend.
"


Verified
5/5

2019-01-19

Great keeping in contact.

"Held to the price they quoted me. Very fast turn around. "


Verified
5/5

2019-01-18

Na

"Very good and fast response and payment "


Verified
1/5

2019-01-17

Never got the email they said they would send

"Got an initial email saying they were sending an email with quote and how to send item but never got the email. "


Rep reply posted 2019-01-23
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Hugo, we did not know you had an issue. I have sent an email to you and we are here to answer any questions you have.”


Verified
5/5

2019-01-16

Good Service all as expected

"No issues and quick turnaround in all aspects "


Verified
4/5

2019-01-13

Less than I thought...

"I sent in my phones with the "matvhing" rating given that they weren't broken or cracked but received a new offer once received for less than half. I accepted since they already had my phones."

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Verified
5/5

2019-01-09

Excellent

"This is my second time trading with TheWhizCells. Both times were 100% fantastic. They pay within 10 minutes of receipt to Paypal. Awesome service. I will be back again."

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Verified
5/5

2019-01-05

Great, expedient service!

"I used the whiz cells for all my phone sales, and the turn around is the quickest I have ever experienced! "

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Verified
5/5

2019-01-04

Great service!

"Received top price for iPhone X, very simple process. Great experience, received payment within a week after mailing phone with mailing label that was provided. I had a similar experience last year when I sold three iPhone 6 Plus phones, highly recommended!"

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Verified
5/5

2019-01-03

Best offers of any website I’ve been on

"This website give you the best phone values of any other website that I’ve been on!"

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Verified
5/5

2018-12-29

Excellent Service & Experience

"Fast and Accurate Service "