"This was my first time shopping ThredUp. I'm a regular thrift shop bargain shopper and was very impressed by the reasonable pricing on the garments as well as the quality of my pieces I ordered. I loved the packaging, very nice to get great pieces in such a presentable way! If I had to say the only downside is the time it takes for shipping. I know it says 5-8 days and I did receive it on the 8th day. I'm a regular online shopper and used to quick deliveries. Overall though 2thumbs up !!"
"Order came on time and was as described but had to be returned due to the fact it was too big. Not the sellers' fault."
"Thread up was a great deal especially with the first time customer coupon. I would definitely shop again for those kind of deals. I had one item that was sized small even the neck was too tight to slip over my head since it was a mark down I cannot return it. Overall it was a great experience. "
"Quickly delivered and items matched the descriptions. Will shop here again. "
"I've ordered a few times from thred up and have had positive experience each time. I contacted customer service once and they exceeded my expectations. I will continue to shop there."
"Clothes were very clean and in excellent condition. Thank you!"
"I find that the clothes are hit and miss in regards to how they are represented in terms of condition. My last two order have been more miss than hit."
"The package, the brands and the quality of clothes is really amazing! There need to be some work with the delivery time, but still it is a great experience. "
"I absolutely love ThredUP's concept. I am pleased with the quality of their products and the efficiency of their service. "
"The clothing was exactly as described. I was very pleased."
"What a wonderful site! I'm so impressed with all of my orders so far! All of the items were accurately represented in their descriptions and I couldn't have been more pleased with them. The packaging was really cute & fast shipping too! Can't wait to order more! "
"Although most things I ordered didn't fit, the company provides Very fast, smooth service. Returns are simple and refunds applied quickly. The size issue was not the conoany's fault but rather due to the fact that the clothes have been laundered by previous owners and in some cases had been machine dried so they were smaller than their new condition. My new order should be better since I made provisions for this. "
"I did have a shipping problem which has since been resolved. I had felt that when I asked if there was anything you could do to help you just gave me a pre written response . Very impersonal."
"LOVED what I bought and LOVED how easy it was to send things!!!"
"I love the box. Everything I purchased was just as I expected. I am retired and do not need as many clothes as when I was working, but I still need some perks for my closet. Several things I have purchased are part of collections I have. I prefer some brands and purchasing them used makes them affordable.
The tissue paper gives you the boutique impression which is very good.
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