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Verified
5/5

2015-11-14

"What a wonderful experience. I love buying clothes that are fun and creative and your site allows me to do that without spending full price. "


Verified
5/5

2015-11-14

"I use to donate my clothes to the goodwill but always wished I had a girlfriend the same size to give them to because they were good quality I was just tired of them. So glad a friend introduced me to Thred up"


Verified
5/5

2015-11-14

"Thredup is a fantastic online clothing place. The clothes look like new. I have never had any problem returning clothes either. I have always just taken a store credit because I new that I would be purchasing something else. I have never hesitated to recommend Thredup to family and friends and when you do they get a $20 coupon and so do I. It's free money for both of us! Love it!!"

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Verified
5/5

2015-11-14

"This was my first experience shopping on thredUP. I loved it! I was able to get some fall and winter things for myself, my son AND my daughter, all in one easy place! Hoorah! We try to shop resale whenever possible, but with many sizes in our growing household, we’ve always had to make many trips to many stores and settle for whatever the local store had OR try and find things online, but from many sources (which means many shipping fees). With thredUP, I can find everything in one easy place for one easy order and all from home!!! I’m recommending thredUP to everyone I know. :) Thank you!"

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Verified
5/5

2015-11-14

"I placed 2 order one for me and one for my granddaughter, we are both very satisfied."


Verified
5/5

2015-11-14

"Really happy w/my purchases! Fast delivery too"


Verified
1/5

2015-11-14

"1) first order one item marked wrong on your site ordered 18 plus received a size 14 dress returned this item and one other and rceived like a $6 credit which should have been more like $28.00. 2) sent in large bag of items you only accepted 4-5 and only gave me $8.00 in credit I can take more off my taxes by giving my items to the salvation army. 3) just sent another large bag 4) Have placed 3 orders approx $100 each if not completely satisfied with my next shipment may be my last.
"


Verified
5/5

2015-11-14

"Very Satisfied the packaging was pretty . clothes folded nicely. and complete thanks."


Verified
5/5

2015-11-14

"Customer service is top notch!
If you need to make a return, it couldn't be easier. Seamless!
Everything as promised. No surprises or disappointments, other than something not fitting.
"


Verified
5/5

2015-11-14

"Great quality and prices!Will definitely buy again!"


Verified
5/5

2015-11-14

"I am extremely happy with my purchase.
My item arrived and was exactly as described and shown in the photo.
The packaging was great.
I look forward to more purchases. :)))
"


Verified
5/5

2015-11-14

"All items were as described and in great shape! Will be ordering again!"


Verified
5/5

2015-11-13

"I was extremely satisfied with my Thred Up order process, accuracy of descriptions and quality of items received. I will definitely order from them again."

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-13

"Always good stuff at good prices."


Verified
5/5

2015-11-13

"I'm so pleased with the service from ThredUp! The site offers a wide variety of selections, and the opportunity to try on items and return them is appreciated. Thanks for a great service!"