"I loved the quality of the clothes I bought and how fast they arrived, yet I was disappointed when I received a vague email saying I would not be getting one of the items I bought and would be getting a refund instead. My only complaint is I would have liked to know the specifics as to why I did not receive the item in question."
"I ordered 2 scarves, a jacket, 2 sweaters, and a skirt. My only complaint is that I had to sew up a torn seam along the top of the slit of the skirt - didn't match the description of the excellent condition of the item. The other items were fine and a good buy."
"I like the site. I think the way it's set up makes shopping easy and enjoyable. Ordering was easy. The box and packing was great; loved it. The tags were really nice; very professional. What I didn't like was ordering an item and finding out that another item was sent instead. Wrong size; wrong style. I also ordered what was supposed to be a skirt and isn't. It's a strapless dress. The rest of the items were just fine and I like them very much."
"The skirt that I purchased has little holes in it in different spots. Really was hoping for something nice in my size. Very disappointed. "
"The item I bought was delivered quickly and it was exactly as described. I really like this website. "
"Everything was great. The quality of the clothing that I received was top-notch. I will definitely order from ThredUp again."
"I love thred up. Recently though I have had problems with selling my clothes to them. Previously I was able to earn more store credits than what I earned the last two times I sent them clothes. The clothes I sent were of comparable quality and style to the ones I had sent in the past. Also thred up is extremely slow in shipping and processing orders. I still will order from them as I like not buying new clothes and contributing to the fast fashion industry and to waste. Buying from thred up is easy and so much more convenient than buying from thrift or consignment stores. I like the convenience of buying online and selecting the styles I like. They are also reasonably priced. I will still buy from thred up despite my complaints as I find value in the service they offer. "
"Although I didn't like my items, it was easy to checkout and easy to return. Also quick to track."
"This was my first purchase but not my last. The selection was fun to look through, the prices were gentle and the package when it arrived? It was adorable. My entire experience was so much fun I can't wait to buy more stuff!"
"The clothes came faster than anticipated and in great condition. One shirt still had tags! Looking forward to doing business again."
"All the items fit very well. I bought a jacket, a cost, a zip up, a hoodie, and two shoes. They were delivered fast and I am in love with the items. Looking forward to shop with thredup again"
"Recommend ThredUP without reservation! My order arrived a day early and the clothes, shoes, and purse were fabulous. Items in pristine condition, prices incredible, will continue to make ThredUP my primary go-to shopping experience forever!"
"very pleased with order from thredup, good promo good price good packaging "
"Everything was exactly as I thought it would be. Merchandise not only arrived quickly but was in a really cute and sturdy box that I can reuse later. Will be a repeat customer and when I have time will clean out closets and send some of our better apparel into ThredUp. Very satisfied!"
" Good merchandise that was delivered quickly. "