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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2015-10-16

"They have been terrific. Very communicative. Only glitch were the shoes I really loved said Size 6 and they were more like a Size 9 or a European 6 maybe so that was disappointing. Fortunately I gave them to my daughter-in-law ... so it worked out after all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review and feedback!”


Verified
5/5

2015-10-16

"Fast delivery and just like the pictures I am a very satisfied customer!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review. We look forward to your next order! :)”


Verified
5/5

2015-10-16

"I loved the packaging, and I love my purchase!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback!”


Verified
5/5

2015-10-16

"This is my new favorite store. It is creative and perky and has a great selection. The clothes were exactly as they were advertised. "


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your feedback. We look forward to you using our service again!”


Verified
5/5

2015-10-16

"I had a great experience with thred up. The package came with a nice wrapping. The item was better than what I expected. Very professional and efficient."


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback on your order and our service. We look forward to your next order!”


Verified
5/5

2015-10-16

"quick ship - just as described. :)"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback and review on your order!”


Verified
5/5

2015-10-16

"Merchandise is always as stated, very accurate. Quick shipping. Love the selection!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback! We look forward to you shopping with us again!”


Verified
2/5

2015-10-16

"The help from customer service was great. I gave it a bad rating due to a seller only getting 10% of an item under 14.99. If you let your customers price their own item (give recommended prices) and give them a higher %, I may reconsider selling with your company. "


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for feedback. We are happy to hear you receive great customer service. We do our best to provide full transparency about what to expect when sending your clean out bag and the payouts. If you have any additional questions on our payout structure, we are happy to assist you further. Please message at SUPPORT@THREDUP.COM with any further questions.”


Verified
5/5

2015-10-16

"Super quick delivery... Loved getting my polka dot box!!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback and review!”


Verified
5/5

2015-10-15

"Everything came quickly, and when I needed it return a couple of items, it was super easy!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback on your order and our returns policy. We are happy to hear it worked so well for you. We look forward to you shopping again with us soon!”


Verified
5/5

2015-10-15

"I enjoy using ThredUp! I love the ease of use regarding the website and products and being able to filter easily (eg size, style, brand). I love the free return policy and also the lovely polka dot bag I get to fill up and consign! Thanks for nurturing my fun addiction:))"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your review and feedback on our services. We look forward to you shopping with us again!”


Verified
5/5

2015-10-15

"The clothes were in great shape! It was a great experience. "


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your review!”


Verified
5/5

2015-10-15

"Extremely happy with purchased items. Great condition and brands that I love! Easy check-out -great experience overall!"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for your review. We look forward to you shopping with us again soon! :)”


Verified
5/5

2015-10-15

"I couldn't be happier. The dress I purchased for my granddaughter looks off-the-rack brand new. The sweater, which indicated it had a little flaw, is beautiful, I still can't find the flaw!
Carol
"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review on your order. We are so happy to hear to you were so happy with your order. We look forward to you shopping with us again!”


Verified
5/5

2015-10-15

"Very fast shipping and nicely packaged just as described will order again"


Rep reply posted 2015-10-16
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your order review. We look forward to you shopping with us again soon!”