"The pants I got were too small, and they were final sale for some reason, which I didn't realize. I feel like somehow they should note if an item runs small or something"
"Everything ordered was in pristine condition."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I'm overall satisfied with shopping with thredup but the negative for me is the lengthy turn around for returns. I takes about a month to receive a shop credit. I wish they can work on fixing that."
“Thank you for your purchase and feedback about order returns! We look forward to seeing you again soon!”
"The item I purchased was pretty much as advertised. The "tiny flaw" was a little more than I expected . It was actually a cut in the fabric that had to be mended. I did a pretty good job fixing it and think I will probably wear this piece. "
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"The shoes I purchased are in exceptional shape! They look brand new. The value and price I paid makes me feel like I owe ThredUp more money! I will continue shopping with ThredUp!"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"Great place to shop!! I just wish the pictures were clearer and the product information was more thorough such as including colors of the garments. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I have purchased a lot of clothes from ThredUP. So glad I found this site on a blog on Pinterest. The return policy is so easy. You just don't know how it's going to look or fit until you get it home.
I sent a bag of my clothes in for them to sell. I was a little disappointed in the dollar amount they paid me at first. However, I understand they need to make money to keep this site running and Hey, I got those clothes out of my closet and it was fun watching them sell.
I look at this site every couple of days. Always adding something new.
Thanks ThredUP.
"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"Very satisfied. Every item exceeded expectations!"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"The OS SIZE WAS SMALL, I'm going to see if my daughter likes the out fit, (blouse and matching skirt). The other items were O.K."
“Thank you for your purchase and feedback! If your daughter ends up not wanting the top, please reach out to support@thredup.com so that we can help facilitate a return. We look forward to seeing you again soon!”
"arrived in excellent condition - very happy"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I have NO complaints....The only thing is sometimes I want to talk to a person on phone....HOWEVER I have had NO issues with them getting back Via email...I think folks expect too much for their stuff...I am happy with anything because I am so done when it gets too them...IF no one sells , No one buys.....I live In a rural area the closest shopping is walmart an hour away....so glad this site is here!!!!! Thanks Thread up! and NO thread -UP didnt ask me to write this"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"I am always so happy with the quality and price of garments I find on thredUp. Returns are processed easily and shipping is always pretty quick."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Very positive experience-items arrived as described and very quickly!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Excellent selection and quality products!!!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I was very satisfied with Tredup's service. I received my package in a timely manner. I however did not keep the items for various reasons but no fault of Trendup. The return system is very easy and convenient. I have not sent any items for resell to them yet so I can't report on that part of their business. I will definitely try them again. "
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your feedback and I am sorry that the item did not work out. If it is a quality issue with the item please reach out to support@thredup.com so that we can assist you.”