"ThredUP is a great company to work with. Love the options and clothing items i have purchased. Have had great help and interactions with customer service. I am a loyal customer!"
"Great items. Only 1 item lacked a good description of what it actually was. Happy with rest of purchase. "
“Thank you for your feedback. We do offer easy order returns if you want to return items you are not happy with. You can initiate a return within your thredUP account. Message us at SUPPORT@THREDUP.COM if you have any additional questions. Thanks! :)”
"Item arrived as described"
“Thank you for your feedback.”
"The qualilty of the product was amazing. I'm thrilled with my purchase!"
“Thank you for your feedback. We are so happy to hear you were thrilled with your order!”
"Threadup.com is a great website! They update their merchandise quite often, have fantastic shipping times, and offer a wide variety of items. I have used both their website and apps and find myself checking it throughout the day. Their return policy is great and have used it a few times myself. "
“Thank you for taking the time to post your feedback. We look forward to us using our website again! :)”
"I ordered a couple dresses for my best friend bridal shower and party and got the expedited shipping and every thing came on time and was great!! It was perfect for the event !! "
“We are so happy to hear the items you ordered were perfect for your event. We look forward to you shopping with us again soon!”
"Other then reviving my package one day later then I had anticipated, I was very satisfied. I am happy with my items, description was on point! Looking forward to shopping here again, I have already recommended this website to many of my friends and family! "
“Thank you for your review, and for sharing your recommendation with friends and family. We look forward to you shopping with us again soon!”
"Everything was great. Thanks."
“Thank you for your feedback!”
"Beautiful merchandise. Prompt shipping. "
“Thank you for taking the time to post your review!”
"Easy to use, quick delivery and easy returns. Probably will not buy any more clothing final sale items, although a great deal I have got a couple that didn't fit quite as hoped. Otherwise great! "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I really like the convenience of ThredUp - Free bags and shipping. And I like that you get up front payout. One negative is that the payout is a little less then what I'd get at other online or in-person consignment shops, however, I like the up front payout versus waiting for the items to sell. One thing I liked better about another online consignment shop was you could decided AFTER they sorted your bag or your stuff didn't sell if you wanted the items returned. With ThredUp you have to decide that before you even know what items are being accepted. Overall I love the concept, the convenience, and the idea of getting some cash back for items I would have otherwise just taken to Good Will."
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"My items were just as described in like new - or new with tags"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"I was pleasantly surprised at the quality of the clothing. I will be shopping with them again. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Very easy to navigate the site - both on my laptop and the app on my phone. It's so easy to find just what I'm looking for, for quick seasonal updates - at reasonable resale prices. And - ThredUp also had a quick response time when I - 1. Asked a question and 2. Offered 3 suggestions for merchandising their site.
Far better experience than competitor site: ThreadFlip (NOT. pleased. what. so. ever. with ThreadFlup!!)
Since finding ThredUp online, I've been able to revamp my style for Fall, for a fraction of what retail boutiques sell for - and still stay both on trend and true to my personal style!! Love them!
My last site test will be to see how easy the return transaction goes (for 4 items I needed to return out of probably 25) -- and I can't wait to see how reselling my key pieces goes - Ordered my first Clean-Out bag, and it's on its way!
Lynda
aka NYCLQ
"
“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”
"Everything I got was wonderful. And your packaging was adorable."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
A rep from ThredUp, Thredup3, has responded:
“Thank you for taking the time to post your review. We are very happy to hear you have loved the service and items you have purchased. We are also happy to know you have also received great help and customer service! We look forward to you using our service again soon! :)”