"it took 12 days to get to me. and when i talked to coustermer service they did not seam to care.
"
"Organized and good communication. Thanks,"
“Thank you for your feedback!”
"I was happily surprised when I opened my polka dot package to see how nicely my items were presented. Even better I loved my purchases,"
“Thank you for taking the time to post your review and for you feedback.”
"The package came just in time for my little one. "
“We are so happy to hear your order arrived in time! We look forward to you shopping with us again soon! :)”
"I love it, and I have referred every one of my coworkers to join the movement! One of the girls and I actually have our boxes shipped to work so we can show off our goods and compare the great deals!"
“Thank you for sharing your great experience about your orders. We are so happy to her you receive great deals, and we look forward to your next order! :)”
"Very pleased with my purchases. Loved the dress, fit to a tee. The other items were great to. So glad that I found this site. Thank you."
“Thank you for taking the time to post your review. We are so happy you found us, and we look forward to your next order! :)”
"I love thredup! It was so helpful when I needed maternity clothes, and now I use it all the time for myself and my daughter. I tell all my friends about it. I love when someone asks about something I'm wearing and they're surprised to hear that it's thrifted! "
“Thank you for the shout out! We are so happy to hear our service has worked so well for you. We look forward to your next order! :)”
"Love my baby outfits! Shipping was fast clothes were in great condition would order again"
“Thank you for the feedback! We are happy to hear the order was in great condition and arrived quickly. We look forward to your next order! :)”
"Its great that I can buy something, and, if it doesn't fit, I can easily return it!"
“Thank you for taking the time to post your review! :)”
"Condition and sizing very inconsistent with item description "
“We are sorry the items you ordered were not as described. You have 14 days after receiving your clothes to decide what you want to keep or return. Please initiate a return logged into your account here: https://www.thredup.com/order_returns. Please message the team at SUPPORT@THREDUP.COM if you have any additional questions when creating this return.”
"Love thredup. Just wish the item descriptions were better more detailed... like measurements on handbags, wallets and more pics of these items. also wish shipping was quicker."
“Thank you for the feedback! We look forward to your next order! :)”
"Items were exeactly as described wrapped in tissue paper and arrived promptly. "
“Thank you for your feedback, and we look forward to you shopping with us again!”
"The order arrive in no time. I love the pants that I ordered and the bag also arrived fast. I already filled the bag and shipping it off today."
“Thank you for taking time to post your review on your order. We look forward to receiving your clean out bag!”
"Great quality, my daughter loves her new clothes; all items were clean and excellent condition, even those that were slightly flawed. Nice packaging too; felt very boutique-y. Great prices too. We will use again."
“Thank you for your review! We look forward to your next order! :)”
"Everything I ordered is so cute! I love the quality of the clothes and I also love the polka dot package. "
“Thank you for your review. We are happy to hear you loved the quality of the clothing and the polka dot packaging. We look forward to you shopping again with us!”
A rep from ThredUp, Thredup3, has responded:
“We are very sorry for any delay in the transit of your order. Orders can take up to 8 business days in transit. If the transit time was over the quoted 8 business days we are happy to follow up with the transit company to make sure there are not further issues with the delays in transit time. Thank you for bringing this to our attention.”