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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-08-11

"Me encanto , el envío super rápido y la ropa en buenas condiciones! Gracias!"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"I'm so impressed with ThredUp! Everything I've purchased was exactly as pictured, arrival was speedy, and I really like this company for the standards they have. Just great!"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"I ordered two dresses hoping one would work for my best friend's wedding. I am extremely satisfied with the quick delivery as well as the dress. I showed her and she loves it! I will definitely be purchasing again and telling all my friends to check it out, too!"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"My daughter introduced me to thredup and I am a big fan. I have donated some clothes and gotten a credit towards new purchases which I have been very pleased with. The quality is very good and the condition has been pristine. I have loved the selection and always enjoy getting more for my money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"I love how easy it is to purchase, try on and return great quality, unique pieces from the comfort of my chair and computer. The brands I admire are all represented and made readily available on a budget!"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"My daughter loved everything I purchased for her. Most were brand new tags still attached items for brands that I could never ever afford in the store! Thanks for being an available way to deliver what teens want at prices a single, disabled mom can afford! "


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"Very happy with ThredUp! Will be coming back! "


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"Very happy with purchase and the very fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"The service was superb and the clothes are lovely."


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"Delivered, and had helpful customer service when one of the items I received had minor damage (a grease spot)."


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"Really like the fast shipping. Only suggestions I would have is to provide more coupons/discount codes for customers who order frequently."


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"It's really great you just send everything aand they will take care of everything. It's awesome"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
4/5

2015-08-11

"experience was overall very good. thought it strange the items they did not accept from my bag. would like to see the return assurance less than $12.99"


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! If you have any specific questions about your bag our support team would be happy to assist in answering any questions or concerns you may have. We look forward to seeing you again soon!”


Verified
5/5

2015-08-11

"This was a wonderful way to "clean" my closet. And it was such an easy process. "


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
2/5

2015-08-11

"shoes I ordered were all too narrow. the width was not specified--I just assumed that they were average,B width."


Rep reply posted 2015-08-11
A rep from ThredUp, Thredup4, has responded:

“HI Marisa, I'm sorry to hear about that. If you reach out to our support team they would be happy to facilitate a return for you. support@thredup.com”