ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2015-08-08

"I love thredup....free shipping on smaller orders would be great. It's hard to justify $150 every few months to get it."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-08

"ThredUp offered great help in cleaning out my closet! Very Satisfied!!!"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-08

"I ordered 4 items and the follow up emails and delivery were exactly as promised. The packaging was really a nice surprise, very professional. The items don't fit exactly but I love them so much that I decided to keep them in hopes they fit in a month or so. This was my error not ThredUP."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-08-08

"It would be totally awesome if you added measurements like the late Twice did. Otherwise I am happy!"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! More measurements are coming soon! We look forward to seeing you again soon!”


Verified
4/5

2015-08-07

"I'm very pleased with my purchase, it came in a timely fashion, was well wrapped and presented. The reimbursement could be a little more."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"Shipment of items easy and feedback was thorough"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"Everything was in excellent condition! Will definitely do business again!! "


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-08-07

"Shipping takes a long time. "


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback!”


Verified
5/5

2015-08-07

"Great quality and delivered quickly. Nicely packages. Will certainly order again."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"This is my second purchase from Thredup and I'm very satisfied. It arrived before the expected delivery date and the pair of pants I got were like-new condition for a fraction of a cost. Happy customer here!"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"Fantastic purchases and on time delivery"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"Very happy with ease of sale and with speed of package's arrival."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"As always fantastic customer service"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
4/5

2015-08-07

"Not as many of my items were accepted as I expected"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your feedback and the opportunity! If you have questions about why other items could not be accepted our support team would be happy to help. Support@thredup.com We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"So easy! Package came nicely wrapped up with very professional touches. Clothes looked brand new. Will buy again!"


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”