"It was a pleasure to open the box. The way it was packaged made it more valuable."
"I love the variety that you can get from a consignment store and this one provides even more because it is online. The price for like new, brand name clothes, is so worth checking out this site, and coming back again and again!
A suggestion to ThredUp: since your cart expires in such a short time frame, to help a customer build an opportunity to get multiple items, maybe make it so you process a transaction but delay closing out the shipping part of it to give us a chance to browse longer and a chance to avoid the shipping fee. "
“Thank you for your purchase and the excellent feedback! We look forward to seeing you again soon!”
"The shoes I ordered were shipped quickly and arrived exactly as described! You've earned a repeat buyer out of me!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"As a seller, I was very pleased with being able to clean my closet and earn some extra cash. I was a bit disappointed that it took so long, but I did receive feedback to let me know things were in the works. As a buyer, I was disappointed. The jeans I purchased were in "almost new" condition. However, they smelled dreadful upon arrival. I wish that was a caveat in the description."
“Thank you for your feedback and the opportunity! If you receive an item that you are less than thrilled about please do let our support team know so that we can try to prevent it happening again in the future. Items should not have any strong odor, even perfume. :) We look forward to seeing you again soon!”
"I am very pleased with my experience with ThredUP since being introduced to it. It is easy and definitely worth it especially when you have a lot of very nice clothes, handbags, shoes, etc.
Thank you and I look forward to continue dealing with you in the future.
Sincerely,
Cindy D.
Portland, ME"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Ordered and delivered promptly!!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Loved the clothes. In very good shape and fast shipping!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"
The overall ordering process was very good. The shipping process took a little bit longer than I would like but since I did not need the jacket that was ok. I will order again from ThredUp. The jacket was very pretty..."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"the sweater is a little big, but it is what I ordered, so I'm not actually dissatisfied.
"
“Thank you for your purchase and feedback! If the item does not fill well you are welcome to return it for a refund. Feel free to reach out to our support team if you need help creating a return. We look forward to seeing you again soon!”
"ThredUp was really great to deal with and buy from. I was really satisfied with their customer service and the items that I bought."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Superb customer service coupled with great selection!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"The quality was exactly hobbit was described from the description, and very reasonably priced."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Perfect! Loved the timeliness and the shirt fits great."
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"Awesome selection!!! Easy to navigate website. Super fast shipping! Wonderful customer service. Great deals. I will be shopping from ThredUp again in the very near future. "
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
"This website is great! Easy to use and I like that I know what area my clothes are coming from! I also like that I can return items and have a credit!"
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”
A rep from ThredUp, Thredup4, has responded:
“Thank you for your purchase and feedback! We look forward to seeing you again soon!”