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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2015-08-07

"Thred up provides a great service for my gently worn and great condition kid clothing. "


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"Super fast delivery of items purchased which is excellent. It's hard to judge the relative size of handbags unless shown against a model, dimensions are hard to estimate unless a ruler is handy - and for the most time rulers aren't handy."


Rep reply posted 2015-08-10
A rep from ThredUp, Thredup4, has responded:

“Thank you for your purchase and genuine feedback! We look forward to seeing you again soon!”


Verified
5/5

2015-08-07

"They were very helpful in looking into my enquiry."


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for your review. We are very happy to hear you have received very helpful service!”


Verified
5/5

2015-08-07

"Great service! They processed my order quickly!"


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback! :)”


Verified
4/5

2015-08-07

"Being able to return an item is key to my continued use of this site

"


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback.”


Verified
4/5

2015-08-07

"I would actually give them 4.5 stars. I have been using Thread Up for over a year now. Generally, the items are in very good shape, but there have been a few items I have received that were not up to the purported standards. Also, they are picky about the shoes they accept. I've sent several pairs, but they've only accepted (I think) 2 of them. Maybe I'm harder on shoes than what I think. I like using Thread Up, and will continue to do so. Really like the new return policy. Somewhat slow shipping, but I'm not an immediate gratification sort of person anyway."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback and taking the time to post your review.”


Verified
5/5

2015-08-07

"I have been using ThredUp for over a year and have been thoroughly pleased with all aspects of this business :-) "


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your positive review. We look forward to you using our service again soon! :)”


Verified
5/5

2015-08-07

"This is my go to place for the entire family's wardrobe. I have no need to buy new any more. I feel great making a good environmental choice, and I save money buying great clothing."


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“We appreciate your review. We are happy to hear our service works so well for you and your family. We look forward to you shopping with them again! :)”


Verified
5/5

2015-08-07

"Your clothing is great quality! I will definitely

(already have!) recommend your company! Thank you!
"


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you taking the time to post your review. We look forward to you shopping again with us! :)”


Verified
5/5

2015-08-07

"Never go to a mall again, ThredUP is all you ever need, quality clothing, FAST & first rate shipping and packaging! Buy or sell with total confidence with ThredUP!"


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review. We look forward to you using our service again soon! :)”


Verified
5/5

2015-08-07

"Great service. Site works very well."


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thanks for your feedback and review! :)”


Verified
4/5

2015-08-06

"Items were as described. I do wish more pictures were featured."


Rep reply posted 2015-08-07
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback.”


Verified
5/5

2015-08-06

"Great selection, reasonable prices."


Rep reply posted 2015-08-06
A rep from ThredUp, Thredup3, has responded:

“Thank you for taking the time to post your review. We look forward to you shopping with us again soon! :)”


Verified
5/5

2015-08-06

"I appreciate the companies honesty, as well as timeliness. Thank you. "


Rep reply posted 2015-08-06
A rep from ThredUp, Thredup3, has responded:

“Thank you for your feedback! We are very happy to hear you received great service.”


Verified
5/5

2015-08-06

"the experience was quick, easy & fun!"


Rep reply posted 2015-08-06
A rep from ThredUp, Thredup3, has responded:

“Thanks for taking the time to post your review, we appreciate your feedback!”