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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-13

"Easy to use site - their descriptions of clothes (i.e. pilling, minor stain etc) are honest and help determine whether an item is worth purchasing. Ive had great luck on ThredUp"


Verified
5/5

2015-12-13

"Great quality clothes! I like that they sell maternity clothes since I'll wear them for such a short time!!"


Verified
5/5

2015-12-13

"They said my item had a teeny flaw. I didn't see anything ,it was in perfect condition. Delivery was fast and,the price was great considering that i got a designer item that looks like new."


Verified
5/5

2015-12-13

"Thredup has not disappointed me yet!! The customer service is great! And when my orders arrived they always look brand new:)) "


Verified
5/5

2015-12-13

"The handbag was in amazing condition!! I'm very pleased with the purchase and wouldn't hesitate to use ThredUp again."


Verified
5/5

2015-12-13

"Absolutely love your site... Thank you for a great experience. I have told my friends.
"


Verified
5/5

2015-12-13

"Quick transaction, quality item, extremely great price!"


Verified
5/5

2015-12-13

"Received the package in a week. Purchased clothing for my two boys.They were so eager to try the clothing on, quality was perfect condition and great in price. Thank you thred up."


Verified
5/5

2015-12-13

"was very happy with both items, shoes and bag. thanks very much. "


Verified
5/5

2015-12-12

"Fast shipping. Clothes in good condition."


Verified
5/5

2015-12-12

"I'm so impressed with the quality of the clothes that I have purchased through Thredup, and I love using the Give 20 Get 20 program!"


Verified
2/5

2015-12-12

"I still haven't received my package."


Verified
5/5

2015-12-12

"I truly appreciate the service that ThredUP provides. My current work schedule does not allow for me to shop locally during regular business hours. So, I found that being able to look through hundreds of size appropriate selections, multiple styles, and resale prices online appealed to me.
The purchase was easy. The shipments were timely and well packaged. (Thank you for your attention to detail.) If you don't love an item within 14 days, then returns are simple too :-)
Well done, ThredUP! You "Do Good".
"


Verified
5/5

2015-12-12

"Both my daughter and I really loved our new shirt and pants."


Verified
5/5

2015-12-12

"My order arrived on time and everything was as described on the website. "