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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-11

"I love my purse! It looks brand new!"


Verified
4/5

2015-12-11

"Shipping took a while. The items smelled a little funny b"


Verified
2/5

2015-12-11

"I do not like that you only get a credit if you return items verses a full refund, and have to pay a restocking fee if you don't want a credit. If that had been clearer up front, I would not have even tried ThredUp in the first place. Overall my purchses, half the items I got I really liked and kept. "


Verified
5/5

2015-12-11

"I love thread up every single item I recieved was in perfect condition.
I shared my referal link and earned tons of credit and was able to update my daughters wardrobe.
"


Verified
4/5

2015-12-11

"The wait took forever but I was very satisfied with my items when i received them "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-12-11

"Always pleased with ThredUp's delivery and promptness. Only one of the two items fit, but I'll just give the other item away to a friend. "


Verified
5/5

2015-12-11

"I have loved every single purchase I have done using thredUP!!
The items are in excellent condition.
"


Verified
1/5

2015-12-11

"There is usually a delay with the resell. It usually takes sometimes 4 weeks before you receive the money. And when they do give you money, it doesn't compare to the value of the items you sold to them and the price that they will sell the items for. "


Verified
5/5

2015-12-11

"The items that I ordered arrived quickly and where as described. very satisfied
"


Verified
5/5

2015-12-11

"Thread up was great! It was fast and affordable, and everything came in great condition. It's my new favorite site!"


Verified
5/5

2015-12-11

"the order came in great packaging. everything so perfect. i will be ordering again."


Verified
5/5

2015-12-11

"Quick and Easy experience. Glad to use the $10 off coupon to try the store."


Verified
5/5

2015-12-11

"Much better than anticipated. Careful reading led to a great experience. I will continue to check the offerings for outstanding deals for myself and others. I'm a fan. "


Verified
5/5

2015-12-11

"Excellent as always and as described!"


Verified
5/5

2015-12-10

"ThredUp is amazing and one of my favorite places to shop. Aside from the great deals, customer service is amazing. I actually had some delivery problems and received very prompt service from ThredUp regarding my shipment. Awesome job!"