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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-12

"I loved my experience purchasing from Thredup. The clothes shipped and arrived fast and as expected. Clothes are in great condition. "


Verified
5/5

2015-12-12

"Fast shipping, great prices."


Verified
5/5

2015-12-12

"I was looking for a nice dress for my granddaughter. ThredUP made this a painless activity and a much less expensive one. I am very satisfied with my purchase. It also arrived very quickly."


Verified
5/5

2015-12-12

"My daughter and I love shopping on ThreadUp. Items are always in wonderful shape- even the ones identified as having a small flaw. Delivery has been consistently on time. Getting a package from is like a little Christmas or Birthday present! We're addicted!"


Verified
4/5

2015-12-12

"Great prices. Everything was wrinkled when arrived which was annoying "


Verified
5/5

2015-12-12

"The purses were much nicer than I expected! Received them in time stated. Certainly would order again."


Verified
5/5

2015-12-12

"Was very easy to order! Item came wrapped so cute in a cute box! "


Verified
5/5

2015-12-12

"Everything I've received was in excellent condition. Prices are great, My new favorite site."


Verified
1/5

2015-12-12

"Thred Up is NOTHING BUT A RIP OFF!! Do NOT send them your clothes!! They said they only accepted 9 out of the 24 items I sent in varying from 25-400$ in value. The bag I sent had 1500$ worth of my clothes in it and I got 13 bucks. I spent a hundred dollars having everything professionally cleaned to make sure they were in pristine condition. I don't believe for one second they didn't accept those other items, many had been worn less that 3 times. They are horrible! Do NOT SEND THEM ANYTHING! They will steal your clothes!"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
1/5

2015-12-12

"I didn't receive my clothes in Puerto Rico :( not recommend "


Verified
2/5

2015-12-11

"Slow shipping compared to other online retailers that offer free shipping. I processed my order on 11/27 and to date have not received. Disappointing and puts a dark cloud on my experience. "


Verified
5/5

2015-12-11

"The clothes are always clean and I have found many high-quality pieces for very affordable prices! Customer service is always prompt, helpful and polite. I love the ability to return items for free. Love love love!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-11

"Satisfied and good customer service. Keep up the good work."


Verified
5/5

2015-12-11

"ThredUP was easy to use, quick, friendly, and fun. Thank you!"


Verified
3/5

2015-12-11

"The items I received were as pictured/described, in good shape. With a $20 credit, the prices were very low, which was great.

However, I don't think I would pay full price without a credit because the shipping is pricey and TERRIBLY slow - I placed an order on 11/21, and received it 12/5.
"