"I ordered 2 Blackberry 8100 and an 8120. All three phones showed as in stock. I purchased using paypal and my payment was made immediately. After 2 days I still did not receive any aknowledgement from Thrifty that my order was being processed. I called and spoke to Louis who said the computers were wrong and they were not in stock but they would be in the next business day. To make a long story short I called 4 times (min. 15 minute wait) and sent an e-mail which is stioll unanswered. All I got were excuses and no action. I cancelled my order and now await a refund....
This company is NOT an up front company and their business practices are shady. I see from previous reviews that they have a pattern of holding money and not delivering.
BUYERS BEWARE!"
"5 out of 5 Stars..I bought a Motorola Razr V3 unlocked phone....It was among the lowest prices on the net and it came fast. The battery for the phone wouldn't hold a charge as it should and they took care of it n/c immediately. This is just as I would hope (but seldom see from other retailers). I would rate them the highest."
"I ordered a Blackberry Cell phone Model 8110 on November 16, 2009 and they took the money right away. 3 weeks later I called to see where it was. They said the same thing that it was canceled because of credit card issues. I haven't received my refund. I've e-mailed them(Luis Luis) and called ...funny how this is the only representative that answers the phone and e-mails....they are scamming people for their money!!!!!!!"
"After ordering from Thriftycomputer.com, they proceed to charge my credit card. Then, a week later I received an email cancelling the order without explanation. I decided to call them. During my call they alleged that they were having problems with credit cards. How could that be possible if my card had been charged already? They said that I could go to their web page an order it again. The surprising part it's that they increased the price of the item I was buying. These folks are doing false price advertising. Very dishonest way of doing business."
"I ordered a Logitech Marble Mouse Optical Trackball on 11-30-09. I received an email with a USPS tracking number stating the order was completed on 12-2. I used my MasterCard debit card to pay, and the money was taken out of my account on 12-2.
Today, 12-9-09, I received an email stating that the ordered had been canceled, and they were refunding my money. I called customer service, and they said that they were "having problems with their credit card processing, and were only accepting paypal on the website".
Why on earth would it take a full week for them to figure out they were having problems with credit cards? Very upset, as this was supposed to be a christmas present, and I personally don't have a lot of options now, as I have to wait for the refund before I can even LOOK at getting something else for my nephew.
UPDATE 12-9: I just received an email from ThriftyComputer stating "Hi,
We can process your order if you pay via paypal, we are truly sorry"
What part of "I personally don't have a lot of options now, as I have to wait for the refund before I can even LOOK at getting something else for my nephew." do they not understand? My money is currently locked up and awaiting refund to me.
Update 12-16-09: Still have not received my refund. Upon calling, I'm told I can wait a little longer, or call my bank and have them file a charge back. Just got off the phone with my bank... They can't file a charge back because it is an authorized purchase, which makes it a merchant dispute, and they can't get involved with that."
"I ordered a Blackberry cell phone on Nov. 17.
Everything regarding to purchase,price, shipping, tracking and personal assistance from Luis were excellent !!!!
Thank you
Joel Aguilar"
"Bought a blueant q1 bluetooth headset from this seller. Great price, quick shipping and overall great seller and product. A++ would recommend."
"I ordered a new BlueAnt Z9i after having trouble finding one new in the box elsewhere. They shipped it quickly and it seems to be new in the box. Haven't tested it because it's a Christmas gift."
" I ordered the lg kp500 brown unlocked phone. It came within 2 days as prommised. The employees at customer service were very helpful with any questions that i had and i will be telling my friends about the great service"
"I ordered a Logitech diNovo Mini (refurbished) on November 18th, 2009. The website stated that there were 5 in stock.
However, by November 26th, 2009, the item had not been shipped yet. I contacted the seller on November 28th to determine what was going on and they informed me that the order was canceled on November 27th, 2009 due to a lack of inventory.
The problem is that I had paid via PayPal on November 18th, 2009 and as of today, November 29th, 2009, they have still not refunded my money.
I am in the process of submitting a claim via PayPal, but obviously any company that lets this kind of thing happen is NOT one to be trusted.
I can not stress enough how much this company should not be trusted. If I pay for a product for which the website claims there are 5 in stock, I should get that product. End of story. And if they cancel my order, they should IMMEDIATELY refund my money.
BUYER BEWARE!"
"got a blackberry 8520 unlocked and love it!! the price is right the shipping fast and the box neat and tidy very professional would buy again for sure!"
"Easy to deal with. Super fast free shipping that was upgraded to 1st class USPS. Product was just as described, no problems. Seller contacted me numerous times for follow-up and to offer assistance in solving any issues I might have.
Great experience; I'd buy from the same seller again and would recommend to anybody."
"I ordered a Motorola phone on October 7th and it's now November 18th and I still do not have my phone. I have been emailed a USPS Tracking number that doesn't work. I have tried multiple times to email them and haven't got a response. I called them and I did get one call back from lady who said they would get it shipped out and that was a month ago.
I STRONGLY DO NOT RECOMMEND THIS ONLINE COMPANY.
It appears there business is registered in Florida and because of their non-response it has left me with no other option but to contact the the local Better Business Bureau and possibly the attorney general to see what my options are."
"I ORDERED A PHONE FROM THIS COMPANY WHO WAS VERY HELPFUL DURING THE ORDERING PROCESS. I RECEIVED THE PHONE AND IT WORKED FOR 2 WEEKS AND STARTED TURNING OFF FOR NO REASON CAUSING ME TO MISS PHONE CALLS. WHEN I CALLED CUSTOMER SERVICE THEY WERE VERY KIND AND HELPFUL TELLING ME TO SEND IN THE PHONE AND THEY WILL RETURN A NEW PHONE TO ME ONCE THEY RECEIVE THE OLD ONE. IT' NICE TO SEE THIS COMPANY STANDS BEHIND THEIR PRODUCTS. I WOULD RECOMMEND THS COMPANY TO ANYONE. "
"took over two weeks to get my phone(lg vx9900)and then it had a broken charge port. Called to inform them of the situation and their solution was to send me a new charger, uhh? Any how I'd be wary of dealing with them if I were you I know I won't be shopping there anymore."