"I have bought and sold many tickets from TickPick and I’ve never had a problem any time! Their customer service is very nice and helpful. The prices are reasonable on the site and I love how there are no extra fees. The website is very clean and organized. Love TicKpick!!!! "
"I was able to quickly find seats to ball game with no added surprise fees!"
"I never write reviews.... but great experience. Tics worked and thank god finally NO FEES. I love it buy all my tickets here and tell ALL my friends and family about it !!! I LOVE THIS COMPANY!!! "
"I purchased a 28 tickets for myself and 3 friends as we visited 7 different baseball stadiums in 10 days. Best seats at fair prices and no ticket transaction charge.
I wish I had found this site years ago."
"I have nothing but good things to say about TickPick. I have used their service 20-30 times (mostly for Detroit Tiger games) and have never seen cheaper seats anywhere else.
Fast, Easy, and affordable. "
"Tickpick is a trustworthy ticket broker with generally the cheapest prices. Buy with confidence"
"Excellent transactions with TickPick sellers and no hidden fees. Nothing like paying the price you see."
"It seems to be so easy to use and find tickets!!"
"great experience for a long time "
"Referral system stinks. I referred 3 people and got 0 dollars"
"Convenient and affordable, I’ll be back! "
"I love it! I use tickpick to but all of my concert tickets"
"My ticket to a baseball game (Giants vs Cubs) turned out to be fake. It is a horrible feeling when going to a game to have the scanner say you are not allowed in. I had it happen 4 years ago with Stubhub and they replaced my ticket with an even better one. Frankly, it was an awesome seat with Club access. But TickPick failed miserably when put to the test. They did not respond to my urgent texts, emails, or phone calls. Nothing. A wasteland of quiet. You are on your own with TickPick. So after talking with the ticket office and my fruitless attempts to contact Stubhub, I gave up and decided to buy another ticket on Stubhub and enter the game in the 4th inning. Note the ticket I bought was heavily discounted because the game was midway through. It wasn’t until the next day that TickPick responded and all they wanted to do was give me refund of the non-ticket (duh) but also a $20 TickPick credit. I told them $20 was hardly enough to compensate for what I went through and missing so much of the game and having to find the replacement seat myself. They just said that’s all they can do so I told them to keep their stupid credit and I won’t bother using their business again if they won’t back it up. Oh, and they never did even refund the ticket until 2 weeks later (only after I reminded them). My advice is to stay away from these amateurs. "
"Purchased US Open tickets on 6/10/18 for 6/15/18. Very unclear as how I would get my tickets. After numerous calls I was told it would be local pickup. The agent did not know where local pickup would be but it would be near the venue on 6/15. Arrived around 8:30 am, went to “will call” & tickets were not located. Called back & forth to TickPick.com & they insisted they were there. I had the will call center check everywhere, still no tickets. Called TickPick again after hanging around 2 hours & they said they could not do anything for me other that get me a refund. Not happy with their service."
“We are so sorry this happened and would like to make this right with you. This is not the experience we would want anyone to have, as we can understand that is incredibly inconvenient. I sincerely hope you give us another opportunity in the future, as we have implemented new protocols to prevent this from happening again. Again, we are so sorry and hope you know this is not the norm on our site. ”
"I ordered and paid for tickets for a concert and a couple days later got an email saying the tickets I ordered are no longer available and that they were substituting those tickets for other tickets in a worse section and I was going to be charged the exact same price. A complete scam. Stay away from this site!! "
“Hello,
I am so sorry that you have had a poor experience using our site. I can assure you we are not a scam in any way and assure you this is not the norm on our site. Although incredibly rare, the tickets you purchased were bought seconds before on another marketplace. We wanted to provide you tickets to the show and provided the next best comparable replacement. You chose not to use the replacements, so we cancelled the order and added a credit so that you could purchase other tickets of your choosing. I am so sorry for your experience, but hope you understand we did our absolute best to help.”
A rep from TickPick, Tickpick1, has responded:
“We sincerely apologize for this experience, and I can assure you this is not the norm with TickPick. You had reached out to us after hours, so that is why we responded first thing in the morning when we saw you reached out. We refunded you in full after a proper investigation with the seller; we needed to give them a chance to look into this. This is not the norm on our site, so I really hope you give us another opportunity to make it right with you.”