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Product & services pricing
4.34/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.35/5
Customer service:
3.77/5
Return/Replacement policy:
4.14/5

Verified
5/5

2018-02-12

I LOVE TICKPICK

"FAST AND RELIABLE SERVICE W/ NO SER CHARGES"

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Verified
5/5

2018-01-30

Simply the best!

"Easy, responsive, fair pricing, great service. I will be back!"

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Verified
5/5

2018-02-11

Great experience

"TickPic customer service was great in dealing with a delayed delivery. I have used them dozens of times, always very satisfied & no service fee!"

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Verified
5/5

2018-02-10

TickPick is the truth

"I have tried over 2 dozen (re)sellers of events during the last 30 years. TickPick.com is the best. The product availability is top notch. The pricing cannot be beat and the team of customer assistance is unrivaled. Others may promote no fees(or whatever) , TickPick.com is the only one that is true to itself. "


Verified
2/5

2018-02-08

Nope, Nope, Nope.

"Bought tickets for a show coming up in March. As they stated on their website, at cost tickets, or below market value with no fees. I purchased 4 tickets for $81. When I printed the paper tickets out, they came from ticketmaster. The cost on the tickets are as follows: $50.50 + 11.75 + 3.00
Any 1st grader can see that the price I paid was an upcharge! They may not put the fees on the bottom line, but they do add them in there. Very sneaky!
"

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Rep reply posted 2018-02-12
A rep from TickPick, Tickpick1, has responded:

“I really apologize for any confusion regarding our website, so hopefully I can provide clarification. We are a secondary ticket marketplace; we do not own any inventory on our site, nor do we set the price for any ticket. We make every customer acknowledge that the tickets they are ordering may be above or below face value before placing an order (see below).

"I agree to TickPick's user agreement and acknowledge that:
• All sales are final (double check the event date and location)
• I may be ordering tickets above or below face value and cannot cancel or change my order once I place it"”


Verified
5/5

2018-02-08

Excellent

"Good prices and outstanding customer service"


Verified
2/5

2018-02-08

To many steps

"Had to download Ticketmaster to get my tickets I purchased through you. Process way to cumbersome. Will just use Ticketmaster to buy my Celtics tickets from now on."


Rep reply posted 2018-02-08
A rep from TickPick, Tickpick1, has responded:

“Hi,

I just took a look at the order you placed on our site for Celtics tickets from last season and apologize for any inconvenience you may have experienced.

We try to make the process as seamless as possible with the information provided at checkout and in the emails we send when the order is confirmed. Our support staff is always here if we can ever be of assistance in the future. ”


Verified
5/5

2018-02-05

Excellent

"Love this company. Customer service is very kind and helpful. "


Verified
5/5

2018-02-05

Hassle-free

"My go-to when looking for tickets!! "

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Verified
5/5

2018-02-05

Great way to buy cheap tickets

"I've used tick pick for over 2 years have bought baseball, hockey, basketball and football tickets from the site and all have been legit, lower prices than what you get at the stadium and you avoid unnecessary fees."

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Verified
5/5

2018-02-04

Amazing customer service

"Their tickets are always cheaper and any problems I have are always resolved efficiently and without any problems"


Verified
5/5

2018-02-04

Save money

"Having no additional fees tacked on to your tickets saved me tons of money that would have been waisted anywhere else."

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Verified
5/5

2018-02-04

Purchased hours before shoe

"Tickets arrived electronically after logging in on computer printed tickets. Have used TickPick many times it’s important to print tickets ahead of time don’t want to find out at show there’s a problem. "


Verified
5/5

2018-02-04

CC s review

"Really great experience overall. All good. "

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Verified
5/5

2018-02-04

Tick Pick is my 1st choice!

"It was super easy to find great seats, and NO service charge surprises! Couldn’t recommend highly enough. Great prices, great seats, and great customer service. What else could you ask for?? It only takes a minute to check them out, and they will become your #1 also. Download the mobile ap, because it’s extremely user friendly as well"