ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
1/5

2017-02-28

Bad

"They charge me for tickets i did not purchase and refuse to refund my money!! Do not recomend this place "


Verified
5/5

2017-02-28

Very easy

"Very easy to use! Very helpful customer service!"


Verified
4/5

2017-02-28

Good website

"No complaints.

Shame there isn't more traffic when selling the fees on other websites stink.
"


Verified
5/5

2017-02-28

"No fees to buy and cheap fees to sell"


Verified
5/5

2017-02-28

Perfect seats!!

"TickPick offers seats just as advertised!!"


Verified
5/5

2017-02-28

The real deal

"I've bought and sold on many different sites. TickPick makes it easy to locate seats and compare prices. The best thing about them is you know what your final price is, as there are no check out fees added."


Verified
5/5

2017-02-28

"Great value, easy to use!"


Verified
5/5

2017-02-28

No hidden fees!

"The price you see is the price you pay!"


Verified
5/5

2017-02-28

"No hidden fees!! Great seats for price.. no hassels w tickets...print n go"


Verified
4/5

2017-01-19

met in the middle

"After some what of a interesting experience, customer service came through in the end, and made sure I was satisfied. Due to the fact that they did care about my happiness, I would recommend using them again. Kyle was great to work with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-12-28

Easy Breezy

"Quick, painless and reliable"


Verified
5/5

2016-12-27

Beast!

"It was awesome and had no service fees!"


Verified
1/5

2016-12-23

DO NOT BUY

"I bought 2 tix to Giants-Eagles Thursday Night game, and when we got to the gate the tickets didn't work because the tickets were FAKE. Had to go to the box office and pay 3x what I originally bought the tix for on TickPick. However, after contacting the company they told me that the tickets were fake and they refunded my money and gave me an additional $30 to use for a future purchase, but that means nothing to me because I WILL NOT buy tickets from them EVER AGAIN. TOTAL SCAM."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Rep reply posted 2017-01-03
A rep from TickPick, Tickpick1, has responded:

“Hello,

We want to sincerely apologize for your experience at the Giants vs. Eagles TNF game. I reached out to the representative who had worked with you in regards to this order, and see that there was a misunderstanding.

The tickets that you ordered were bought on another ticket marketplace minutes before you placed your order. Also, in response to the price of the tickets you purchased from us, tickets are subject to fluctuate above or below face value.

We are sincerely sorry for your experience and felt it necessary that we refund you in full. We wish we could erase such an unpleasant memory; unfortunately, we cannot, but we hope you take advantage of the $30 in your TickPick account.

Your review is very important to us, and we are constantly working to provide our buyer's with the absolute best experience. Thank you for reaching out, and if we can help in any way, please do not hesitate to reach out.”


Verified
5/5

2016-12-20

First time buyer, long time customer!

"This was my first time using TickPick. I compared prices with other ticket broker sites and TickPick was markedly less. Of course with first time using any site, I was apprehensive with wondering if the tickets would be valid for my event or just a scam. Especially, as I was traveling 1000 miles to the event. The tickets worked perfectly!
TickPick will be my first, and hopefully last, site to shop for all future ticket needs.
"


Verified
5/5

2016-12-20

Tickpick!

"Tickpick is a great website with wonderful customer service. The easy to use app makes buying tickets easy and the no hidden fees for buyers is a huge plus. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges