ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.34/5
Customer service:
3.78/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-11-06

Giants tickets

"We got Giants tickets a few weeks ago and they explained the process and assured us of the ticket guarantee. Successful transaction. Just wish the game was better. Lol. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-06

Beyond my expectation!

"I can only say that TickPick went above and beyond with its customer service and the tickets and valet parking ticket was the best experience I could have ever wanted. Thank you so much. You are a favorite of mine. "


Verified
5/5

2019-11-06

Great tickets

"Ordered tickets came on time for the event. Great seats "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-06

Excellent

"Very easy to search and filter. I love that there is no fees the price you see is the price you get it for. Definitely recommend. I definitely will continue to use tickpick."


Verified
5/5

2019-11-06

Great service!

"Great Experience!! Will use again. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-06

excellent

"I was able to get excellent seats at a good price. Will definitely use again! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-06

Nice

"Nice job fsfhdd Fed seyffsf"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-01

Concert tickets

"We bought tickets to a concert my daughter was eager to attend. The whole experience went very smoothly; the tickets showed up promptly and were easy to download. The seats were where we expected and she had a great time!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-10-29

Great experience

"Could not have been easier."


Verified
1/5

2019-10-14

No tickets?

"I have not received my tickets. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, I see this matter was handled with the help of our customer support team. We apologize for any inconvenience caused by the delay of the delivery of your tickets.”


Verified
5/5

2019-10-14

Very good

"Some tickets were last minute, but customer support made sure they were delivered and stayed in contact throughout. "


Verified
5/5

2019-10-11

Great

"Good prices and fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-10-10

Buy elsewhere

"I strongly advise not using TickPick.com for event tickets. We barely got our tickets on time, which came electronically even though I paid for shipping that was promised to ship a week before. When it did not ship as promised I had to follow up multiple times just to get the tickets at all. I have sent 9 emails expressing my disappointment and they haven’t even sent me a response even though they have a 100% money back “guarantee”. Also our seats were obstructed view but not advertised as such. Dishonest and unreliable."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-03
A rep from TickPick, Tickpick1, has responded:

“Hello, we apologize that your emails did not receive a response, after investigating this matter we see that we received and responded to two emails from you and cannot locate any others. This may have led to a break in communication, and for that we apologize. Your shipping cost was refunded in full due to the change of delivery method. On our site we mention in our user agreement and FAQ that we cannot guarantee that the delivery method of any tickets purchased will not change. Due to the nature of ticketing there are times when final delivery method will differ from the type of delivery that was originally expected. As for your view we require our sellers to disclose obstruction as long as the venue has designated a seat as such. The seats you purchased were not designated as obstructed by the venue. We apologize for any inconvenience caused by this situation.”


Verified
5/5

2019-10-08

excellent Event Tickets for great price and efficient service

"as above easy to buy the tickets"


Verified
5/5

2019-10-08

Everything was perfect and no fees!!!

"Everything went as smooth as it could. Really nice. Most importantly, I would not have attended this game if not for TickPick because I would never pay the exorbitant fees that other re-sellers charge for what is a simple computer allocation. TickPick is the only ticket application I keep on my phone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process