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Product & services pricing
4.34/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.34/5
Customer service:
3.78/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-12-04

Excellent

"Tickets came direct to phone prices were very reasonable good work TickPick "

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Verified
5/5

2019-12-04

Tickpick fan

"Super easy. No fees. Quick and painless. It was perfect. "


Verified
1/5

2019-11-14

No ticket

"Where is the ticket. How do you find it. "


Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, if you are ever having trouble locating your ticket we first recommend double checking your ticket 'in-hand' date from your confirmation email. This will let you know when to expect your tickets to be delivered. If the date has passed and you still have no received your tickets we ask that you please reach out to our customer support team right away so we can assist you with the matter.”


Verified
1/5

2019-11-10

Lost all my money - tickets were not delivered as described in TP instructions or with any hint of content from seller

"Tick Pick you tube video says tickets will come from Ticketmaster with a blue circle and T in the middle. Did not happen, got tickets from "Taryn Peyton sent you tickets". Nothing about ticketmaster, nothing about Florida Georgia Line, nothing about Tick Pick, absolutely no way to tell what they were and why I was getting them. Easily could have been a virus email (which I have gotten from cryptic emails exactly like this one). I have over 104,000 emails in my inbox, I get more than 300 emails a day. Your online instructions are absolutely wrong and I had to buy tickets for the concert and sit in the back of the venue. The email was from customer_support@ticketmaster. If I search on customer or support or ticketmaster the email does not come up. The email did not come from ticketmaster with a blue circle and T in the middle. Nothing in the subject line to tells me what the email was. I lost $254 and had to pay an additional $280 to sit in the back of the arena or miss the show. 100% the fault of Tick Pick for incorrect instructions and the seller for NO indication of what the content of the email was. I don't know Taryn Peyton, it had no indication of what it was about and that mail easily could have been a virus. I have spent $$$$ with Tick Pick and would like my money back or the value of my purchase for a future event. "

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Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, we apologize for any confusion regarding claiming your tickets. The logo shown in your email varies based on email provider. The walkthrough provided was meant to be guidance on how to locate your tickets as these things will look slightly different depending on the event and on your personal email service and settings. If any of our customers is having an issue locating their tickets we welcome them to contact our support team for further assistance. We apologize for any inconvenience.”


Verified
5/5

2019-11-10

Excellent Service

"TickPick is a game changer. When they say zero fee’s they really mean it! Always best pricing and smooth transactions."

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Verified
1/5

2019-11-10

Concert was cancelled and I got no refund

"Concert was cancelled and I got no refund"

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Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, when a concert is rescheduled or postponed we do not issue refunds. However if a concert is cancelled we do refund in full, generally within 48 hours of a cancellation being made official. Occasionally if a band informally cancels an event we may not receive notice which can cause delays in refunds issued. One of our customer service representatives will be following up with you regarding this matter.”


Verified
5/5

2019-11-08

Another great experience

"I have purchased tickets from TickPick to Kacey Musgrave, Nashville SC, Hall and Oates, Nashville Sounds, and Paul Simon all in the past year. Every time my tickets were delivered as promised and I can't say enough great things about TickPick and their service."

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Verified
5/5

2019-11-07

Easy, affordable, no surprise

"Price of ticket was as advertised. Easy transfer to my device! Great experience would absolutely do again!"


Verified
5/5

2019-11-07

Smooth transaction

"Received my tickets without any problems!"


Verified
1/5

2019-11-07

Fraudulent Purchase

"This was a fraudulent purchase using my credit card information. "


Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, we're sorry that this happened to you. In situations where someone has fraudulently gained access to your information we recommend reaching out to your bank and other appropriate agencies to make sure the matter can be handled as quickly as possible. This order was flagged as fraudulent on our end as well once you informed us that you were not aware it had been placed.”


Verified
5/5

2019-11-07

Fantastic

"Awesome better experience than other places. I will continue to purchase tickets from this website"

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Verified
5/5

2019-11-07

No brainer.

"Best ticketing app hands down"

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Verified
5/5

2019-11-07

Easy Transactions and no fees

"Most you have to do is set up a Ticketmaster account to do ticket transfers."

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Verified
5/5

2019-11-07

Stars tickets

"Easy, fast transaction!! Will definitely use again!!"

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Verified
5/5

2019-11-07

Always works.

"Been using app for years!! Always get the best seats at a great price. "

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