ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.34/5
Customer service:
3.78/5
Return/Replacement policy:
4.18/5

Verified
3/5

2019-09-21

Stinks waiting so long to be paid

"Ticket shipping was easy but waiting two weeks to get paid stinks. "


Rep reply posted 2019-12-27
A rep from TickPick, Tickpick1, has responded:

“ Hello, thank you for choosing to sell your tickets with TickPick. Payment for sales is generally two weeks after the date of the event tickets are being sold for, depending on when your event is this can be a long wait. The reason for this is to ensure that that entire transaction goes smoothly and the buyer receives valid ticket and the seller their full payment. It's all a part of our BuyerTrust guarantee.”


Verified
1/5

2019-09-21

Horrible

"I thought this website was going to be great. No fee, hey that sounds amazing. Until I get sold a fake ticket and I show up to my football game and I’m the idiot who gets to sit outside the gate and watch every other person walk right on in. It was a duplicate, so not only was my ticket invalid, but someone sold me a ticket and went ahead and used it themselves. I certainly learned my lesson, this won’t happen again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2019-12-27
A rep from TickPick, Tickpick1, has responded:

“Hello, this is not the experience we want for our customers. I've looked into this and do no see that you reached out to us regarding this matter. Our BuyerTrust guarantee is in place so that on the rare chance that there's an issue with your tickets we have steps in place to get you into the event. We strive to take care of our customers when unexpected situations like this occur. We apologize for any inconvenience caused by this and encourage you to contact customer support immediately in these situations.”


Verified
5/5

2019-09-21

Highly recommend

"This app is great! Knowing exactly what you're committing to spending right up front is great! User friendly, great views of venues, I can't say enough positive things!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-21

Positive experience

"Ticket was delivered in a timely fashion
At a great cost with no fees
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-09-21

Great But hard to find online tickets in the app

"Overall had a great time and would definitely use again"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-09-21

Cheap, Authentic Tickets Fast!

"I got authentic tickets very quickly from TickPick. They were cheaper than anywhere else, with no fees attached!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-09-21

Great deal NO SERVICE FEE!

"The revolution of no service fees has begun!"


Verified
5/5

2019-09-21

awesome

"our seats were awesome thanks tick pick for making reasonable to get great tickets "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-21

Simple and seamless transaction

"Bought tickets and they were sent to me through my Ticketmaster account. Simple and easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-21

USC vs Alabama

"Had a lot of fun! USC fans base was great. "


Verified
5/5

2019-09-21

Tickets

"Found the tickets we wanted and got them ordered. Very easy to order and quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-09-21

Great experience with TickPick

"As a first time user, I couldn’t have been more pleased with the product or TickPick’s service. Tickets were delivered well ahead of the event and were precisely as advertised. Customer service was great in answering all my questions prior to purchase. I’m already a happy repeat customer."


Verified
5/5

2019-09-21

Rascal Flatts

"Everything went smoothly! Great experience!"


Verified
5/5

2019-09-21

Fantastic!

"I am so happy with my purchases and will continue to order from them!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2019-09-21

Fraud

"Got blaming the company but my ticket was fraud from the seller. You guys need to verify sellers."


Rep reply posted 2019-12-27
A rep from TickPick, Tickpick1, has responded:

“Hello, we're sorry you had this experience as it's not one we want for our customers. TickPick takes it very seriously on the rare occasions when buyer's have an issue with their tickets. When you reached out to us regarding this an investigation was launched immediately to look into what may have occurred. We apologize for any inconvenience caused ”