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Product & services pricing
4.32/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.42/5
Customer service:
3.84/5
Return/Replacement policy:
4.23/5

Verified
5/5

2019-10-07

Good experience

"Simple and easy to use I like the no service fee"

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Verified
5/5

2019-10-06

Smooth transaction

"I've had this app for quite some time. Finally I decided to use it and I must admit everything went pretty smooth. "

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Verified
1/5

2019-10-06

Crappy service

"Never got tickets. Worst ever!"

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Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“Hello, we have investigated this matter and see that your tickets for both orders were delivered as scheduled. We do not have any record of you reaching out for assistance with finding your tickets, often times ticket transfer emails can be filtered as spam or trash, if there is every an issue with an order we recommend reaching out to our customer support team via phone or email.”


Verified
5/5

2019-10-06

Blows StubHub out of the water.

"After my first experience I’ll never turn back. I used this there times in one month. Awesome prices. Awesome events. Awesome time! I’d love to be to set price alerts though!"

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Verified
3/5

2019-10-06

Not quick enough

"The wait to get my tickets was stressful. You take my money day of order, I’m used to getting my tickets same day as ordered. "


Rep reply posted 2020-01-04
A rep from TickPick, Tickpick1, has responded:

“We're happy to clear up any confusion! In the confirmation email sent after you've placed your order the seller notes when your tickets will be ready for delivery at the latest. This is because that date is the latest they expect to receive them from their source (Ticketmaster, the box office, etc).
Once a sale has been confirmed, your tickets are 100% guaranteed and will be delivered in time for the event.


Verified
5/5

2019-10-05

Excellent & easy

"No surprise fees! Great experience "


Verified
5/5

2019-10-05

Quick and excellent

"This was a rush order that came in on time and exactly as expected. "


Verified
1/5

2019-10-05

No email from seller

"I bought tickets on 9/27 and gave not heard anything from the seller. This is not right the seller got his money. Getting nervous that I was scammed."


Verified
5/5

2019-10-05

Simplistic

"Very simple. No hidden fees. "

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Verified
1/5

2019-10-05

Awful Experience

"I accidentally purchased tickets for the wrong day and there was no one to call to get reversed so I lost $150 on the sale and spent another $200 for the game I wanted. I won’t be using your app again. "


Verified
5/5

2019-10-05

straightforward

"compared to many sites when said and done after cheaper tickets were found and added to cart with all the fees added in. tickpick always came out ahead. whats stated is whats charged"

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Verified
5/5

2019-10-05

Easy process, got tickets right away.

"Awesome service, glad I found this site! "

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Verified
5/5

2019-10-05

Finally!! No hidden fees!!

"The ticket price you see, is what you get when buying from TickPick. Very easy transaction and again no hidden fees. "


Verified
4/5

2019-10-05

Got the tix and had a great time!

"Dealing w/the website, which perhaps United Airlines messed up, was not a high point. Also, FedEx tying the mailer to the garage door, so it was hidden when I went to get it, pretty well sucked - not TickPick's fault, but beware of hide-and-go-seek!"

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Verified
3/5

2019-10-05

Upgraded

"We were disappointed because an upgraded moved us away from family who also purchased in the row we originally was assigned. "

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