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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
1/5

2019-07-03

Buyer beware for baseball games that are postponed

"I was in Washington, D.C. for a couple of days on business and decided to attend an evening Nationals game. I purchased a ticket from TickPick on the day of the game, but the players never took to the field due to unexpected storms in the area. After waiting at the ballpark for more than three hours for a game that never started, the Nationals postponed the game to be part of a double-header two days later--which happened to be the day I was flying home.

While disappointed, I figured I would just resell the ticket on TickPick. However, a new page to list tickets for the rescheduled game was never created. I called TickPick two different times and was told they were waiting on a third-party vendor to create a page for the game on their website. The bottom line is that they lied. The page for the postponed game was never added to their site and I was unable to try to resell my ticket. I had previously purchased tickets from TickPick on multiple occasions without issue (non-postponed games), but this experience (particularly being lied to) has soured me on TickPick and I'm unlikely to use them again.
"


Rep reply posted 2019-12-20
A rep from TickPick, Tickpick1, has responded:

“Hello, we're sorry that you had this experience. When an event is postponed a page for ticket sales cannot be created instantly. It does need to be generated via an official event listing portal. Generally this happens relatively quickly, however there are rare occasions, like when a re-schedule date is speculative when the page cannot be created instantly. Because a third party is required for event listing while we can request the page is generated we still have to wait for it to be vetted and created before any listings can be made and cannot choose exactly when exactly that happens. We apologize for any inconvenience this caused.”


Verified
5/5

2019-07-03

Fast and easy!

"I found the tickets I wanted easily and the price was the best for the seats I got. "

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Verified
5/5

2019-07-03

Smooth Process

"No problems. Process was smooth."


Verified
5/5

2019-07-03

Awesome experience!!

"Great price and delivery!!!"


Verified
5/5

2019-07-03

Great experience

"Ease of use and pricing were excellent!"


Verified
5/5

2019-07-03

Tickpick allways deliver

"I have bought ticktets from tickpick since 2012 and they allways deliver. Excellent site"

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Verified
2/5

2019-07-03

I haven’t received my tickets

"I want to print my tickets and still haven’t received them. "


Rep reply posted 2019-12-20
A rep from TickPick, Tickpick1, has responded:

“Hello, we looked in to this and were able to see that your tickets were available directly from your TickPick account about one minute after your order was placed. Sometimes if you're not logged in or using another account you may have it can be hard to locate your tickets. Should you ever run into this issue we recommend reaching out to our support team as soon as possible via phone or email for assistance.”


Verified
5/5

2019-07-03

The BEST

"I have never had a bad experience..
App is user friendly and reliable.
E tickets are righteous..
Highly recommended to enjoy the events you like and not have to pay those high prices
"


Verified
5/5

2019-07-03

Easy,Fast and Guaranteed

"It was easy, fast and I received my confirmation with my tickets within minutes. There’s no other app like TickPick!!"

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Verified
5/5

2019-07-03

Easy Transaction

"No issues. Received tickets by expected date"

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Verified
5/5

2019-07-03

"Easy to navigate. I love the no fees. Always goods seats available "

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Verified
5/5

2019-07-02

Great

"Never have a problem with TickPick."

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Verified
5/5

2017-08-16

Superb service

"I'm not sure I'll use another reseller site ever again "

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Verified
5/5

2018-01-30

NO FEES!

"TickPick is the best secondary market for future and last minute tickets. I’ve used TickPick for Yankee games and Concerts!"

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Verified
5/5

2019-07-02

excellent

"yes, it was !!!!!!!!!!!!!!!"

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