ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.34/5
Customer service:
3.78/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-07-02

Perfect

"Great customer service and fast service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-02

Awesome

"Fantastic. Always better than stubhub or Ticketmaster! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-07-02

Unable to forward tickets

"Unable to forward tickets for use by another so I lost my money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-12-04
A rep from TickPick, Tickpick1, has responded:

“Hello, electronic transfer tickets need to be used and transferred according to the rules of their specific platforms. Often times different teams, venues and events have unique transfer rules and because of this there's no blanket rule on how it's done. We're sorry to hear you had an issue with transferring your ticket. If you decided to give us another chance we recommend reaching out to our customer support teams in these situations for guidance. ”


Verified
5/5

2019-07-02

Great. Easy.

"I love tick pick. No hidden fees. Just what you see in there. Is easy and I love that you can have online view from the seat you are buying. Just another level!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-02

Excellent A++

"Great experience......easy transaction and great prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-02

Sam

"The delivery speed is very fast "


Verified
5/5

2019-07-02

Excellent

"Always find the tickets I want for a reasonable price and I think that's pretty good "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-07-02

Simply the best.

"Purchased amazing seats for a great price & with no added fees. Why anyone would use another company for tickets is bewildering. Tickpick for the win!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-07-02

"Have no clue how experience would have been since game was postponed and can't get a refund. I'm on vacation so why bought tickets for a Monday night. I work nights so probably won't be able to go to rescheduled game and can't get a refund"


Rep reply posted 2019-11-23
A rep from TickPick, Tickpick1, has responded:

“Hello, we know it can be frustrating when something you planned for is rescheduled. As stated in our user agreement once tickets are purchased we cannot issue refunds for postponements as the tickets are still valid for attendance on the rescheduled date of the event. If you are unable to attend a rescheduled event we encourage our customers to re-sell the tickets they purchased on our site for the new date once announced.”


Verified
5/5

2019-07-02

Thumbs up!!!

"Did a great job delivering tickets as promised."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-07-02

Excellent and fast

"Very easy to purchase and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-02

No problems. Bought my tickets and had no issues!

"I enjoyed it! I read negative comments before about TickPick, but decided to give it a try and had no issues! Got my real tickets for a great price. Will be buying again from them soon!"


Verified
5/5

2019-07-02

awesome!

"super fast, super easy, couldn't have asked for a better experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-07-02

Tickets didn’t work

"I bought 3 tickets and none of them worked. A refund would’ve been nice. Definitely never using a resell company again, but kudos for trying!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-11-23
A rep from TickPick, Tickpick1, has responded:

“Hello, We're sorry to hear that you've had this experience, it's certainly not one we want for our customers. We've followed up with you via email to try and make this right.”


Verified
5/5

2019-07-02

Best tickets

"So far I have not had a single problem nor has my girl friend, and we have purchased many tickets over the last two years, and will continue to do so.
I will recommend this site to everyone.
"