"I went to book from the app and it didnt give me the option to select payment and charged the wrong card. I instantly reached out and was not helped."
"Can't even update or edit a resale ticket price easily"
“Hello, sorry for the late response but we wanted to address your concerns, as stated in our user agreement we do not offer refunds and all sales are final. This is because we are a ticket marketplace, and we need to be fair to our sellers, we cannot revoke payment from them and issue a refund when they've done nothing wrong. However if someone does change their mind about a purchase we encourage them to go ahead and sell the tickets via our website themselves in order to recoup whatever was spent. We're sorry for any trouble that was had locating how to edit ticket prices and thought you may like to know that on our website in our FAQ we provide a step by step guide to selling tickets and everything that goes along with the process, including editing ticket prices and disclosing seat specific information. ”
"Everything was great and easy as usual!! Thank you!!"
"No problem at all !! Electronic tickets"
"Ordered, and like immediately get tickets sent to email. Just copy off! "
"Easy to use and great results."
"Great tickets at a great price!"
"Love that what you see is what you pay! Great selection and easy to use website."
"Best Seats and cheap prices "
"It was great, affordable prices and good seats. "
"I had to download a totally different APP just to get the tickets that I bought. It took so long. I had to make a new user name and password for the other APP then once I did that I had to sync it with TickPick. Not cool."
"tickets came in time was easy access and alot cheaper i like it alot"
"Bought 3 pairs of tix to StL Cardinals games. 1 pair was delivered within an hour and the other 2 were delivered a few days later. All tix were also listed on StubHub but would have cost $88 more because of fees. I'm a believer."
"Great cheap tickets. Parking was $24 so a little high but overall a great deal. Will do it again. "
"Very easy transaction! Highly recommend!"
A rep from TickPick, Tickpick1, has responded:
“Hello, we apologize for the late reply, and we are sorry to hear that you had this problem at checkout. At present we are unable to change the payment method used on an order after its been placed, however before each order is placed customers are given the option to re-enter their card information to reflect the card they would like to be charged for the order. Our tech department is always working to keep our app up to date and fix any errors customers may run into, while this is not an issue you should encounter again if you do ever run into a problem like this please reach out to us immediately at support@tickpick.com so we can look into things as quickly as possible.”