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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
4/5

2019-07-02

hockey game

"seats were great and the download of the tickets went well. the only problem was the bruins lost."

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Verified
4/5

2019-07-02

Great seats easy to get

"Searched several sites tick pick was the best"

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Verified
1/5

2019-07-02

Crazy way to retrieve tickets.

"Ive been going to Tick Pick for tickets for the past 5 years. No fees was definitely a plus. No more. They lost me as a customer. Now you have to go on a secondary site to retrieve my tickets. It was very confusing and I didn’t have enough time to go through the steps to get my tickets. I basically lost my money and never went to the game. I can understand security, but there has to be a better and easier way for the customer to get there tickets while being secure. I’m sure I’m not the only person having issues with this new procedure. I would love a refund by Tick Pick. "

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Rep reply posted 2019-12-04
A rep from TickPick, Tickpick1, has responded:

“We're sorry you had a negative experience with this order. Many events and venues are moving away from paper ticketing a digital and electronic transfer system. This is not something any ticket provider has a say in as those methods are decided directly by the team or venue. We apologize that the transfer process was a difficult one. In situations like this we recommend reaching out to our customer support team as soon as possible. Our team has first hand experience with numerous types of ticketing platforms so we can walk you through the process and make sure you have access to your tickets in time for the event. ”


Verified
5/5

2019-07-02

Awesome

"Downloading the tickets were easy. Inexpensive and without any fees.
I will never use any other site for concert tickets
"

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Verified
5/5

2019-07-02

Thanks Great transaction.

"Easy convenient way to buy."

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Verified
3/5

2019-07-02

Alight

"For people like me who spend a lot of money on baseball tickets through the app and never get any sort of discount "

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Rep reply posted 2019-12-04
A rep from TickPick, Tickpick1, has responded:

“Hello, Thank you for using TickPick! We are a ticket marketplace, this means prices on the events are set directly by the sellers and not by TickPick itself, we're happy and proud to have regular customers like you. We do offer discounts periodically and recommend keeping an eye on our emails and our social media pages for the best chance at catching them.”


Verified
5/5

2019-07-02

Best experience ever!!!

"I will never go anywhere else other than TickPick for tickets. Thank you for taking care of me! "

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Verified
4/5

2019-07-02

Ok

"Everything went ok while ordering "


Verified
5/5

2019-07-02

Upfront pricing ...

"You know exactly what you are paying for tickets from the get go....no surprise exorbitant fees at check out."

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Verified
5/5

2019-07-02

My experience with ticpick

"I love this app, and I wouldn't go anywhere else for tickets, never have to worry, and no fees is the best, keep being Fabulous, and we will definitely keep coming back, and Thank You"

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Verified
5/5

2019-07-02

5 Stars!

"My family & I love TickPick...we use it all the time...we love that there's NO HIDDEN FEES!"

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Verified
2/5

2019-07-02

Still No Delivery

"It's been 2 weeks. Nothing!"


Rep reply posted 2019-12-04
A rep from TickPick, Tickpick1, has responded:

“Hello, we apologize for any confusion regarding the delivery of your order, when your order was placed a shipping date for your tickets was set, that shipping date was 8/10, I see that your tickets were shipped out early on 7/20 and arrived to you by 7/24. When you receive a confirmation email for your order that information is included. We apologize again for any confusion surrounding this delivery.”


Verified
5/5

2019-07-02

Perfect price

"No extra feeds is pretty good for us. "

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Verified
5/5

2019-07-02

Always comes in clutch

"I needed good seats for cheap on my way to the game and of course TickPick had them. Forever grateful. "


Verified
5/5

2019-07-02

Perfect

"Great customer service and fast service "

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