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Product & services pricing
4.33/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.34/5
Customer service:
3.74/5
Return/Replacement policy:
4.11/5

Verified
5/5

2019-02-12

Great experience

"Easy and no hassle other than ATL traffic picking up our Super Bowll tickets"

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Verified
4/5

2019-02-12

Good Experience

"Purchased tickets last minute for an NHL game last week."

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Verified
1/5

2019-02-12

I didn’t mean to buy t

"I didn’t mean to buy it I don’t know what to do "


Rep reply posted 2019-02-13
A rep from TickPick, Tickpick1, has responded:

“We apologize for any confusion, as all of the sales on our site our final including a accidental purchases. If you are unable to use the tickets purchased, we advise listing them for sale to recoup the funds. ”


Verified
5/5

2019-02-12

Excellent tickets at an Excellent price

"Got tickets two hours before the Fleetwood Mac show in the second row in front of the lead guitarist Mike Campbell for a well below face value price. Pleasantly surprised my wife who loved the show. Tickets on phone worked perfectly. "

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Verified
5/5

2019-02-12

Great service

"No fees, great service and easy access to the tickets. "

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Verified
5/5

2019-02-12

Good stuff

"Got my tickets, good times, easy/fast process"

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Verified
5/5

2019-02-12

Everything went smooth.

"Great purchase! Quick and easy service. Great seats for a great price."

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Verified
5/5

2019-02-12

Easy

"Whole process was very easy. Tickets were as advertised. Much easier than StubHub"

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Verified
5/5

2019-02-12

Great

"The tickets came to me on the same day "

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“Thank you for the review! ”


Verified
3/5

2019-02-12

Close Call

"I bought tickets to George Strait in Vegas about 4 hrs before the show started. I still didn’t have tickets 15 min before the doors opened. I called tickpick customer service and within 30 min I had other tickets. Maybe they should get the tickets from the sellers before they sell them. My seller was MIA and didn’t deliver the tickets I had bought. While I appreciate tickpick finding me other tickets, they still weren’t the tickets I had originally purchased. "

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“We do apologize that you did not receive the original tickets purchased, but happy to hear that we were able to resolve and provide you with replacement tickets. As a secondary marketplace, we do not own the inventory that is listed on our site which is why we rely on seller's to fulfill their orders.”


Verified
5/5

2019-02-12

Easily The Best Option!

"In the old days we bought secondary market tickets from guys outside of stadiums. Then it moved to Craigslist. But both of these had problems - the selection was narrow and the counter party untrustworthy. I know a lot of people who paid a lot for counterfeit tickets (including my niece and friends who spent a bucket load on fake Coachella wristbands.) Along came Stubhub, Vivid, etc. and they solved those problems by ensuring the legitimacy of tickets - insured by money back guarantees - and they grabbed enough market share to a: give you a choice of tickets, and b: let a real market develop around pricing between buyers and sellers. But they introduced two problems of their own. The first is transparency. If you go to Vivid seats you see the seller's price, but you need to go DEEEEP into check to see your real cost with added fees. From what I understand, Stubhub took a shot at "all in pricing" but they got mashed by Vivid and others who were playing "hide the ball." Stubhub prices LOOKED pricier to the casual, uninformed consumer, so they went back to fake pricing (but to give them credit, you can pretty easily switch to seeing the full price. The second problem is that their fees are out of line. For a near zero cost transaction, a 30% or whatever fee it just out of line. Maybe this is ok on a $100 ticket to a basketball game, since its just thirty bucks. But for Super Bowl tix, where prices range from $3k - >$10k this is insane. Why should the broker take $3 grand on a simple electronic transaction.

The good news is that TickPick is both transparent and has more reasonable fees. Their inventory may not be quite as large, but it is big enough to provide lots of options and generate true market outcomes. If TickPick says a Super Bowl ticket is $2955, the ticket is $2,955. Actually, that isn't true. they do have one hidden fee - a $5 ticket delivery fee. I thought this a bit tacky, but on the upside they had a nice space to hang out and were pouring strong drinks so I've decided to not hold a grudge. Oh, and that same ticket would have ended up at more like $3,200 with "the big boys."

Long term, I have to believe that the market will flatten out and fees will be capped, or subjected to a Lehman curve. It is hard to justify paying more than $100 for the transaction, and I think we will get there. But as it is, TickPick is the best option available today. Transparent pricing. Reasonable (in relative terms) fees. Great communications. Nice people. I seldom write reviews but I'm all in on Tick Pick and have already recommened them to some friends. Tick Pick will be my first top whenever I'm looking at buying seats. In fact, a couple of days ago I bought tickets to see Jerry Seinfeld at the Beacon Theater in NY. Sadly, the best available seats were not on TickPick so I (grumblingly) used a competitor. Still, hard to complain - got front row seats, and Paul McCartney was 3 seats over.

Money can't buy you love. But I still love Tick Pick.

This is not the review of a shill. I'm a real person and you can look me up on Facebook if you want. Howard Yellen
"

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“Thank you so much for taking the time to write the detailed review Howard! We are pleased to hear all the positive feedback and that you had a good time. ”


Verified
1/5

2019-02-12

Ticket was already scanned and therefore invalid

"Ticket was already scanned and therefore invalid"

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“We sincerely apologize for your experience and one of our agents has just sent you an email regarding your order as we need to make this right by you. ”


Verified
5/5

2019-02-12

Why would anyone use anything else?

"Very simple: best prices in the industry without compromising on interface platform or customer service. I bought Super Bowl LIII tickets and found the prices to be significantly below competitors and everything about the purchase was just so easy. 100% would recommend."

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“Thank you for taking the time to share your feedback and the kind review, much appreciated!”


Verified
5/5

2019-02-12

Great, easy, effective and a better deal!

"I tried TickPick because I heard great reviews and thought I would give it a try. It totally delivered and was user friendly and absolutely cheaper without all of the fees involved in the other sites. I’m sold!"

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“Thank you so much for writing the kind review!”


Verified
5/5

2019-02-12

Came through for us

"They provided the absolute best value versus all the other sites for super bowl tickets - highly recommended."

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“Thank you for sharing!”