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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
5/5

2019-02-12

College basketball game

"We have had great luck with tick pick. They disclose their fees up front. All tickets have been accepted on the phone or a printed copy"

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Verified
1/5

2019-02-12

Scam.

"They charged me on Feb 2nd and yet, I haven't had tickets till today. I've been waiting for 10 days. Whenever I reach out customer service, they say they contacted the seller and the seller sent me an email which I haven't seen."

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“We sincerely apologize for any trouble with the electronic transfer process as they have been delivered. When reaching out to a seller for a re-transfer, it is a manual process if the tickets have already been delivered originally but rest assured that we certainly stay on top of all re-transfer requests to have the tickets resent to you. ”


Verified
5/5

2019-02-12

Excellent

"I've ordered several times and each time has been great. "

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Verified
5/5

2019-02-12

Great job with fast delivery

"Ordered exactly what I wanted and received it promptly."

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Verified
3/5

2019-02-12

I got tickets to an expired event, fixed later

"I've got tickets to a wrong event that has expired. Customer service fixed the issue in less than 1 day, which is good.
Happy to know it didn't go that bad – standing at the doors with the expired tickets. Keep in mind:
1. Double check everything that you buy from TickPick
2. Consider all the risks of buying last minute – the support may easily take hours, so you might end up with nothing.
"

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Rep reply posted 2019-02-12
A rep from TickPick, Tickpick1, has responded:

“We do sincerely apologize for the confusion and inconvenience, it was a clerical error on the seller's end which the incorrect date of tickets were uploaded. Your order has since been resolved and the correct date has been delivered to your email and account. ”


Verified
5/5

2019-02-12

TickPick helped me get the seats I wanted with no problems

"I used them because other seats offered weren’t that appealing. Got great seats through them at a reasonable markup and no issues with using them. I will use them again. "

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Verified
5/5

2019-02-12

Awesome!

"I love this app! They always deliver and they’re always easy on my wallet. Thank you! "

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Verified
3/5

2019-02-12

Email Tickets

"The purchase aspect was wonderful and went smoothly. I didn’t realize that the ticket I purchased was email delivery and it’s set for 2 days before the concert. They should be instant download if purchased electronically. "

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Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“We are sorry for the delay on the release the tickets, as it is established by the primary market. A lot of tours and season tickets are released closer to the event date and time. We are unable to change the delivery delay, but the order is confirmed and therefore backed by our Buyer Trust Guarantee and you will receive the tickets as soon as they are available. ”


Verified
2/5

2019-02-12

TickPick Didn't Provide Support

"I purchased two tickets to a show on TickPick. TickPick sent instructions on how to obtain the tickets, but the instructions were incomplete and incorrect. Fortunately, the seller reached out to me and we resolved the issue. She and I both tried to reach TickPick, but we could never get through to them. "

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Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“I am sorry to hear that you were in need of assistance and unable to reach any of our agents for support. We are available 12 hours a day, every day of the week for such questions, as our sellers should not assist with accessing your tickets. ”


Verified
5/5

2019-02-12

ACC Tickets

"Great prices, fast delivery "


Verified
1/5

2019-02-12

Never received my tickets

"I never received my tickets in the mail. "


Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“I'm sorry to see you were not satisfied with your experience, after looking further in to your order I see that they were delivered electronically and were not set to ship as physical hard stock tickets. If ever any questions about the delivery of your tickets, please contact our support team. ”


Verified
5/5

2019-02-12

It was fast and easy

"Had a good experience buying also the person delivered on time"

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Verified
2/5

2019-02-12

No tickets

"It has been over 3 weeks and I don't have my tickets. When will i get them?"

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Rep reply posted 2019-02-27
A rep from TickPick, Tickpick1, has responded:

“We apologize for the delay, the tickets for your order are on a delivery delay set by the primary market. The tickets for the event will be released closer to the actual date and time and appear to be on a 24-hour delivery delay. If the are released any earlier, they will be sent to you then, as soon as the seller has them they will be delivered to you.”


Verified
5/5

2019-02-12

Best Ticket Venue

"So glad we found TickPick! Hands down, the best ticket venue out there. No nonsense and low fees."


Verified
5/5

2019-02-12

SBLIII Tickets

"Tickets were great and service was great. 100% reliable reseller. Will definitely use Tickpick again next time."

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