ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
5/5

2018-12-11

Great

"Good it was what it was lol "


Rep reply posted 2018-12-13
A rep from TickPick, Tickpick1, has responded:

“Thanks for the kind review!”


Verified
1/5

2018-12-02

Don't Even Try

"I bought 2 tickets. Row 2 Pit center to a concert. The next day I was told the seller didn't have them available (?). But they would give me comparable tickets for the same price. Comparable tickets for the same price were 4 rows further back and way off to a side (at this particular theatre acoustics to the side are not ideal and site lines are not perfect either). I indicated I did not want that replacement and would like something closer to where I purchased. They cancelled the order without trying to make it right. I get that things happen and apparently a seller backed out but at least make an effort to make it right. Will never use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-12-02
A rep from TickPick, Tickpick1, has responded:

“Hi Trevor,

I really apologize that you had a poor experience, as we tried to make this right as best we could. Although rare, another individual purchased the same tickets you were checking out with right before you. I see that we offered replacements that you did not want, so we moved forward in providing you credit to purchase other tickets of your choosing. We sincerely apologize again for your experience, but if we can ever be of assistance in the future, please do not hesitate to reach out.”


Verified
5/5

2018-11-26

EXCELLENT SERVICE

"Every ticket I have bought (50 tickets), I paid the price listed (no hidden fees), I received them quickly, and they exactly as described. When I need tickets for anything-TickPick is where I go first. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-12-03
A rep from TickPick, Tickpick1, has responded:

“Thank you so much for sharing the kind review!”


Verified
2/5

2018-11-23

not very helpful

"Purchased tickets and could not get the barcode to come up on email. Contacted them for assistance. Received one email/text a day regarding issue...'we are working on it' . We had traveled by plane just for game....worried for 3 days with no help from tickpick. Was finally able to have someone in box office help. Have one more event with them (previously purchased) and then I will never use them again. Customer service is lacking!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-12-03
A rep from TickPick, Tickpick1, has responded:

“We sincerely apologize for the trouble which you experienced accepting the ticket transfer and that ultimately the box office was able to assist. Another agent has followed up regarding the experience you had to resolve this by you.”


Verified
2/5

2018-11-23

Paper tickets

"I have a flip phone. Now I have a whole to do with
my friends which I know nothing about. Oh yeah,
seat numbers are valuable when ordering tix behind
the baskets Difference of being blocked from the action,
having to rock back and forth
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-12-03
A rep from TickPick, Tickpick1, has responded:

“The entire NFL has switched over to mobile QR codes which must be scanned on a smartphone device, regardless of where the purchase is placed. We do apologize for any trouble as this is a fairly new delivery system for many. We do not require the seat numbers be disclosed on the listing and apologize for any inconvenience.”


Verified
5/5

2018-11-17

No fees

"Always good. If there's ever a problem, the reimburse, plus give to credit towards the next event. "


Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you so much for the kind review, we're very happy to hear!”


Verified
5/5

2018-11-15

Always great

"I’ve not once had a bad experience buying from TickPick! Always great thank you keep it up! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“We appreciate you taking the time to share your feedback, thank you! ”


Verified
5/5

2018-11-14

Best place to purchase tickets!

"Best site ever... NO Fees!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you, we think so too! ”


Verified
3/5

2018-11-14

Mixed Reviews

"After trying several ticket resellers I decided to start using TickPick because I really liked that they show the prices with all fees included. To me, the most important part of a ticket re-seller is their response when things don't go well. TickPick failed in that area. We were at the venue, ordered tickets and were not able to get them. Customer service was not accepting calls so we had to email and wait for an answer while we waited to go into the event that we paid hundreds of dollars to attend. It was a very frustrating experience. Eventually we figured out that the instruction for download were incorrect and we were able to fix our problem. When I emailed them later to let them know they apologized and offered a $20 coupon. That was certainly not enough for the level of inconvenience they created. $100 maybe.....
I will give them a try one more time but I'm reluctant!
"


Verified
5/5

2018-11-13

Reliable quick great

"Like always quick easy and convenient . Love it"


Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you for sharing!”


Verified
5/5

2018-11-13

Always awesome!

"TickPick is always my go to for any event I want to go to!! Always super easy to use and great rates that can’t be beat! Thank you TickPick "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you for taking the time to write this kind review, we appreciate it and are happy to hear! ”


Verified
5/5

2018-11-13

Saved a Bundle!

"I discovered TickPick a couple of years ago when I was looking for a reseller for tickets I needed to get rid of. I've always been disgusted with the fees that many ticket sellers charge, both when purchasing and selling tickets. So when looking for tickets to purchase, I started comparing TickPick to the other sellers, and EVERY TIME I saved a bunch of money. The only downside to TickPick is you don't know what seats your getting - you know the row and section, but not the actual seat numbers, unless the seller lists that in their comments. We prefer aisle seats for most events, but with the amount of money we save, we learn to adjust to being wherever the seats land. You just can't beat TickPick's prices, in most cases. However, I'll always compare to be sure!"


Verified
5/5

2018-11-13

Great value

"Easy and no surprises. Great value."


Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you for the kind review! ”


Verified
1/5

2018-11-12

Horrible Experience

"Our tickets weren't delivered until after the first period of the game in which case we left after waiting around. It took us 20 minutes to even purchase the tickets. Overall horrible experience and also poor customer service when we demanded our money back."


Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“We are very sorry to hear about your experience. As the order was placed after the game had started and tickets delivered about 15 minuets after the purchase was placed, we did offer a credit for the inconvenience while we worked with the seller to have the tickets sent over as quickly as possible. ”


Verified
5/5

2018-11-12

Excellent ReSeller

"I have ordered several times from Tickpick and every time prices are great and seats are exactly what is expected. Would definitely recommend to friends and family. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-11-19
A rep from TickPick, Tickpick1, has responded:

“Thank you for taking the time to write the kind review! ”