ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.64/5
Chance of future purchase:
2.86/5
Shipping & packaging:
3.05/5
Customer service:
2.92/5
Return/Replacement policy:
2.55/5

2/5

2020-03-01

Not Happy

"I immediately noticed I made a mistake on date and called call center and was told I had to resell them and can't just exchange. Live in OH, never did this b4, going to FL, want to see a spring training baseball game and now have to figure out what to do with the 4 I purchased on wrong date by mistake :("

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-03-01

Great website and process

"Printed my tickets out. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-01

easy

"so far smooth sailing cant wait"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-29

Cheers!

"Awesome!! Can’t wait to see the concert!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-02-29

Oaks are coming.

"so far so good.
awaiting the tickets.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

1/5

2020-02-29

This is a scam! Run from it!

"Terrible business and customer support. Wouldn't let me cancel the order less than 5 minutes after it went through, and won't deliver the tickets until 2 days before an event that is 6 months."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-28

Exciting

"It was very easy and quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-28

"Show is tonight. Website does not recognize my order # and neither does the automated telephone #. The email I received back if Sept when I purchased the tix is gone! Can't speak to a human about it. Just terrible. This is my son's Christmas present. Heart are going to be broken. And I and out a load of $$. SHAME ON YOU!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-02-28

KAC

"It was a good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-27

My First Experience

"It was a good experience and very easy to navigate through."

Detailed Review Benchmark + -
Pricing of products and services

1/5

2020-02-27

They’re scam . I pay $304 but they never send tickets for me

"I’m feeling so bad.. I pay $304 for ticket on February 6 now 26 ready but I don’t see anything any email from them.. I call them 3 day 3 times , they don’t help you they just say wait wait and wait . Show come in March 1. Now I don’t have tickets for that show. But I pay 304 for them ready .. crazy "


1/5

2020-02-26

Negative Stars

" I wish there was a star with a minus sign in front of it that I could choose. I have never written a review before, but felt this was necessary to warn anybody who is thinking about purchasing from this website. They have no control over their vendors. Their policy is to wait until midnight the day before in order to let you know that you’re not going to get your tickets. Although I reached out 48 hours before and expressed my concern, and called all day the day that I was supposed to have UPS confirmation, they refuse to entertain any other options until midnight that night. Since they were closed, I had to wait and call back at 7 o’clock the next morning. Although they assured me all along that they would give me alternative tickets if the vendor did not supply the tickets in time, they let me know at 7 o’clock in the morning that they had no tickets to give me and they would refund my money. I had no tickets for the show and had a hotel room booked. They did not care. They simply said it was not their fault, it was the vendors fault. I explained to them that they are responsible for their vendors actions. They did refund my money. However, when I was discussing with them my concerns (48 hours before) and told them that if I did not get the UPS confirmation (that the vendor issued the tickets) , I would want my money back, they informed me that my refund might not go as well as I thought it would. I explained to them that my credit union would not pay them for tickets that I did not receive in time for a concert. This is a terrible business. The tickets were triple the cost of what they should’ve been. I cannot warn you enough, do not buy from these people! The irony of it all was that they were going to give me a $50 discount for my next concert purchase. LOL. I explained that I would never be purchasing through them ever again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-02-26

Awesome

"Quick and easy navigation. Prompt response and confirmation."


1/5

2020-02-25

NEVER BUY TICKETS HERE GO TO TICKETMASTER

" Fk this website dont yall ever purchase concert tickets here wait for it to be available on TICKETMASTER OR YOULL BE LIKE ME WHO FKNG SPENT $190 FOR A FKNG $45 VALUE TICKET ON TICKETMASTER."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-25

wow that was easy

"tickets arrived in seconds from time of order, nice"