ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.64/5
Chance of future purchase:
2.86/5
Shipping & packaging:
3.05/5
Customer service:
2.92/5
Return/Replacement policy:
2.55/5

1/5

2020-02-25

Horrible customer service

"Horrible customer service. Unable to speak to someone. Incompetent. Horrible experience. DO NOT USE!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-24

Great

"Great experience overall. "


4/5

2020-02-24

I did receive my order ID #

"Was told to expect my actual tickets to be emailed on 03-21-20 game is on 03-22-20 is this correct?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

1/5

2020-02-24

Total SCAM

"Do not even consider purchasing tickets through this agency. It is a total scam. I purchased 3 tickets to the Maine High School State Championship at The Cross Center in Bangor, Maine and I was charged $120.95. I somehow got to their site from the Cross Center site. I subsequently checked Ticketmaster and I could have bought the same tickets for a total of approximately $40. I asked them to refund me, but of course their fine print states all sales are final. This organization should be put out of business. I will be placing a complaint with the Attorney General and the Better Business Bureau."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2020-02-23

lumineers tickets

"relatively easy. Hope I can find my downloaded tickets."


5/5

2020-02-23

Terrific

"Was easy to do. I do not want insurance, I unclick that section but was still charged for it. I hope they can take off the charge of $ 7.50"


5/5

2020-02-23

Opening night Cubs Spring Training!!

"Fantastic. I will use your service again"


1/5

2020-02-22

I repeat DO NOT use this site to buy tickets!

"I purchased tickets in December as a Christmas gift. The game is on March 1st. By Feb. 18th I still had not received my tickets or any correspondence from them. I went onto my Paypal account and found the link to their support. When I called, they had no record of my transaction! Even though I had the transaction ID number from Paypal. So, I started a claim with Paypal since ticket-center's listed support said that they had NO record of me or my purchase. I then went on another site and bought 6 more tickets for this event so that I didn't miss the game. Then suddenly I receive my tickets from ticket-center after not hearing from them in over 2 months and me not being able to reach anyone at their support! I called ticket-center and explained what happened. I talked Alejandro who told me (and I have a screen shot of it) that all I had to do was to contact my bank (paypal) and that they could go ahead and cancel my purchase. I replied "Just to be clear, I have to call Paypal and simply ask them to cancel my order with you?" He replied, "That's right!" with an explanation mark and everything. SO ended our live chat and called Paypal who then tells me that they cannot cancel the purchase unless Ticket center emails them the okay. SO I get back on a live chat with ticket center and they now inform me that they will not reimburse my account and that I should try to instead sell my tickets! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-21

Scam Site

"this company is complete fraud STAY AWAY -- they use shady tactics and borderline illegal practices so that you pay exuberant prices for tickets you can find way cheaper elsewhere. Probably the worst company I have ever worked with in my life. Absolute scum"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-21

Ok

"It was good happy it went well"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-21

Extroardinary fees

"Purchased tickets to MLB Spring Season game. Fees were not fully disclosed and tickets were double$$.
Partially my fault, using my phone to purchase and did not notice I was not on the MLB.com website. Be careful when you google!!!
Bittersweet experience, that won't happen again! I will enjoy the game though!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-02-21

Over priced tickets!

"This is the worst company on the planet. They have customer service number that goes no where. I only wished I would have read their reviews before I used this crappy service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-20

Scam/Overpriced

"This company way overcharged for the tickets I got for my daughter and myself.
They did not deliver the tickets, they "may" come on or before the date of the event. IF they do not, I will be refunded (so they say).
The event is in JUNE! I had to mark my calendar to remember I paid for the event! If they don't send me the tickets, I will be making another complaint! My daughter is looking forward to the show, which is the only reason I am not raising hell about the prices! This is complete trash! And the no refund crap... Buyer BEWARE!
The good reviews are clearly fake!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-20

SCAM - Not Venue Site

"Searched the venue to buy direct from their ticketing system (Westbury Music Fair). Top web result was "Westbury Music Fair | 2020 Westbury Events & Tickets‎", but it was a link to this re-seller. I would up paying $271 when I could have gotten better seats for $171!!! I understand that they are a re-seller, but when I realized what happen I contacted them within minutes of purchase and they would not refund my $$$ Very deceptive practices!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-19

Company SCAM ALERT

"As many others bought these thought this was ticketmaster NOPE 350$ later for tickets .. at the same rate ticketmaster same seats and same iasle 59.50$ Tried to get get refund NO REFUNDS how is this possible when the concert is no where near even here !!!! This company should be shut down for its scamming and fraudulent prices !!! I have reported them to BBB and I have even went to bank to CX .. I will not allow this to happen any more than I can !!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges