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3/5

2012-01-25

"The ordering process was easy, as was paying for it. As of the 24th, this item had still not arrived however, so the rest of this experience review will have to wait.

C Davison
"

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5/5

2012-01-25

"The delivery was very fast, the items prices very good. Overall I am very happy, Thank you Tiger"

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5/5

2012-01-25

"I expected at least a week before delivery, (as their website states) but it was only a day or two. I used Paypal, and everything went smoothly. "

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1/5

2012-01-24

"I bought an external hard drive online. The device came defective. When asked for return authorization, the retailer hesitated. They did not refund the return shipping cost, having spent about 3 weeks playing email tag - writing me unintelligent emails about "but we have refunded it", then "ok, we didn't, but we will", and finally "we did, wrong amount and date; not happy? - talk to your financial institution". The customer service messages were polite, but written with poor grammar and, most importantly, did not resolve the issue. The retailer sells junk and refuses to refund you your money. Decide for yourself."

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5/5

2012-01-24

"I have ordered several times from Tiger Direct and have always been very pleased with their service Everything has been great and arrived really quickly. The way they handled an order for my daughter that I screwed up impressed me greatly. Every one I talked to in returning the article was incredibly helpful. I couldn't believe how nice they were about my screw up. This last order confirms every thing I've just said. It arrived very quickly and was exactly what I needed. Also before ordering I compared other sources and bought at Tiger Direct because of their shipping costs. It sounds like I work for the company doesn't it, but I assure you I don't. I'm just so happy to get the level of service that I get from them."

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5/5

2012-01-23

"I was very satisfied with the delivery time. The USB hub works exactly as advertised."


5/5

2012-01-23

"Great site that is easy to navigate. prompt shipping!"

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3/5

2012-01-23

"Happy with 2 of my 3 purchases: a Lexar thumbdrive and an USB Laplink--both good quality and value. The 3rd item was an inexpensive off-lease HP Compaq small-form desktop which I am in the process of exchanging because there is something quite wrong with the machine (crashed and blue screened and auto checkdisked with ominous warnings several times over first week!), plus the Windows 7 32-bit Premium pre-format wasn't done completely; even missing games component; and much more hassels. But, TigerDirect Customer Service seemed to be okay though a little terse in dealing with my problem. Have got an exchange authorization underway & received a return label. But, the exchange machine probably won't reach me for 3-4 weeks. At this point, I'm not exactly unhappy, as much as anxious. When this is resolved--or not--I will post an update. "


5/5

2012-01-22

"Very good. No BS. Everything happened as was described. Products all arrived promptly."

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5/5

2012-01-22

"Order was made on the 17th of Jan and received promptly on the 20th Jan. Haven't had the time to test yet but the VHS to DVD converter usually sell for around 80$ paid about 1/4 of that not counting shipping..
So very satisfied.. thanks
"


5/5

2012-01-21

"I felt I was in good hands when I phoned. The person on the phone was pleasant and professional"

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5/5

2012-01-20

"The order was received in excellent condition. The only con is that the tracking number was for interim shipment within US, and even though the tracking indicated the shipment was delivered, it was still about a 4 business days before it arrived at my door. Delivery was approximately 8 days in total."

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5/5

2012-01-20

"Very pleased with the service, and fast shipping."


3/5

2012-01-19

"As advertised and ordered. Delivered on time. Haven't installed the product yet to advise on the quality."


5/5

2012-01-18

"I have purchased numerous products and had them delivered to me and each time I was very pleased with the whole transaction.
TigerDirect is a people "pleaser" mail order company!
"

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