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5/5

2011-12-20

"Bonne livraison, bonne marchandise, bon prix et votre site est facile et convivial.
Merci...
"

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Verified
1/5

2011-12-19

"I ordered a 'special' system. Part of shipment got held at the border for 2 weeks - when I called customer support I was told they wanted a fax from me stating I would pay all shipping costs! I told them shipping included in price - they then arranged for clearance but 10 days later they lost the package. When replacement finally arrived I have local PC firm build system - it did not work - went to local Tiger Direct store who told me they "do not touch TigerDirect.ca systems" - suggested I send it back, get refund and they will build a good system. Called Customer Support who 'thought' it was a motherboard problem and to send it back to them. When I sent it back it was returned because it did not have original packing material. When I asked what my next step was I was told I was on my own - there was nothing they could do for me! Fortunately I contacted the motherboard manufacturer who said to return it to them directly - not having the original packing was NOT a problem.
Thanks for all the help TigerDirect.ca - I will never again buy anything from you and I suggest buyers be very careful before they consider ordering from TigerDirect.ca. They did not stand behind the products they sold and their Customer Service people were not helpful, made numerous mistakes with their information and had an attitude of could-not-care-less!!
"

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5/5

2011-12-19

"Tiger Direct took the stress out of shopping! They were fast and delivered exactly what we ordered.
Thank you!
Sharon
"

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5/5

2011-12-18

"Very Good, staff were helpful
Found almost everything I was looking for; ended up ordering online from TigerDirect for item not found in store.
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5/5

2011-12-17

"I found the experience of ordering my 2 Tom Tom GPS items very easy. There was sufficent information on the products and the customer review were helpful. When I completed my transaction, the expected delivery date was approximately 2 weeks, but I received my order in less than a week.

Very satisfied and I am sure it is not the last online purchase at Tiger Direct.
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2/5

2011-12-16

"Tiger Direct sent me a product that should not have been shipped. Apparently some final step was not completed, and I could not format it, or get any information to write to the external hard drive. I called Tiger and they washed their hands clean and said it was up to me to contact the manufacturer. That is where Tiger dropped the ball in my books. They should have been the ones to do this leg work, or better yet, send me a replacement immediately.
So it was after a great deal time & effort on my part to actually contact the right company and person to get some help on how to fix this, which was not easy.
"

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5/5

2011-12-16

"TigerDirect.ca is having a well built website where products are well described , ordering is easily done . Delivery was reasonably fast."

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5/5

2011-12-15

"No problems, ordering and delivery was very smooth. Recommended if you know what you want, the price is right."


5/5

2011-12-15

"Excellent! Quick and efficient!
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5/5

2011-12-13

"Fast shipping , nicely wrapped package , accurate tracking , i will buy again from TD canada."

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4/5

2011-12-13

"Once I placed my order, I realized that I typed in the wrong address so I called customer service only to find out that I was not able to make changes and that the best plan was to cancel the order. Luckily, the order was cancelled and I reordered the item and all was processed seamlessly before Christmas. "


5/5

2011-12-13

"Great service across the board"

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4/5

2011-12-13

"The service was great and fast the traking number was accurate and on time. One comment though it does not make any sence that if items up to $10-$20 like certain network cables or small wireless devices that do not exist in the stock of any store in the Toronto GTA only exist at online orders and carry shipping and handling of $6-$8. The customer is not to blame that Tiger Direct Policy is not to have certain items in a store stock. "

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4/5

2011-12-13

"The only thing I had a problem with was the fact that the item that was already on sale when I purchased it, came on more of a sale while it was in transit to me. Usually at any store , they would refund you the difference. Other than that, everything went fine"

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5/5

2011-12-13

"As usual TigerDirect has a great website experience and very quick shipping. The product was fantastic."

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