"I bought one item and there was $3.99 shipping cost. That was OK, but when I added 2 other items (thumb drive memory stick), the postage was $16.00! Those small items should not have added much of anything to the shipping. So I deleted the thumb drives from the order.
Doesn't make sense."
"Always good prices and no trouble finding the item I need."
"Refurbished PC arrived as ordered. Keyboard and mouse very poor quality. Mouse didn't work and I didn't see any customer support on the website."
"Locating items I needed was fast using bot category and item part number searches. Checkout was easy since I have had an account for decades."
"The price was right and the buying process was clear and quick."
"Horrible. I paid for a downloadable license and still haven't received two weeks later. Never had this degree of difficulty with any other company. "
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Inexpensive and plentiful, good length "
"would be nice if it had shipped in the two days it said it would take. the monitor came right away but the pc has not shipped in 8 days. "
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Having used Tiger Direct before, I immediately turned to them when I needed to upgrade my Desk Top. They had a great selection. They had a great price. I upgraded to the wireless keyboard also. Came in speedy time and all was there and ready to go. I highly recommend Tiger Direct for you needs!"
"This is a very easy site to use"
"Got this price through Amazon"
"discount codes advertised elsewhere do not work when plugged into order"
"My son sent me the link to order this. He ordered one for himself already."
"I called 3 times to get some help on my order. I got through twice, I was told I called in on a business line & they'd have to call me back. No one ever called me back.
I ended up ordering a notebook that I'm 70% satisfied with. I'm 30% satisfied with the customer service. You need to improve that part of your business..."
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Nice and easy does it every time"
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
”