"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"You delivered the wrong tires. I'm extremely unhappy."
"Shipping not on schedule, ordered four tires- two came three days prior to last two. All four were not close to the given estimated ship dates. The third party carrier just ****. Let’s hope the tires don’t. I will be going to a store and placing my next tire order with them - never again Tire Rack."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"I am fortunate enough to be able to pick up from a warehouse. I got an email immediately after ordering (Thurs) asking when I planned to pick up. I replied that it would be Monday before noon. I arrived on Monday at 12:15pm and had to wait in my vehicle until 1:55pm because the tires and wheels were not ready. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.
”
"Couldn't have been easier."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"This was an amazing experience. I will be ordering the tires with Tire rack next time. Fast, efficient, and great professional service "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Ordered tires and wheels for a 92 F350 on 12/16 and by 12/18 my wife is sending me pictures of them sitting in the garage, I couldn't be happier. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"From researching to purchasing, Tire Rack has ninety nine percent of things you need! Purchasing the tires were simple and so was choosing an installer. My local Discount Tire did the install, and they were great! Thank you again!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Excellent tires
Excellent warranty
Fast 2 day service
I've ordered 4 times and am pleased with everything!!"
“Thank you for the 5-Star review!!”
"Price was reasonable and the shipping was fast. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"In the midst of the Christmas holiday Tire Rack and UPS delivered the 4 Sumitomos for my Oldsmobile van.
Will review the tires later on.
Merry Christmas !! "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Received what I ordered fast and efficient!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Great price and fast delivery"
“Thank you for taking the time to leave us this wonderful review!”
"Got what I needed. Thank you all."
“Thank you for the 5-Star review!!”
"Great service and competitive price "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"The tire shopping experience was smooth and found a great price. The shipping experience was horrible, FedEx has very low standards. My tires set in their shipping location for 4 days without movement. This is unacceptable in today's world. They were merely 75 miles from me for 4 days, then at my local hub for an additional time frame. Unacceptable FedEx!! Tire Rack experience was phenomenal, as always. They stand behind the products they sell and will warranty tires if needed."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
A rep from Tire Rack, TireRackElise, has responded:
“We appreciate you bringing this to our attention, and a member of our team will be reaching out.
”