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Product & services pricing
4.09/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.21/5
Customer service:
3.97/5
Return/Replacement policy:
3.97/5
Featured Review


Verified
5/5

2024-10-04

Found what I needed and got it fast!

"The Tire Rack website made my search for tires easy and informative. The video reviews and selection process were top notch, and I was able to make a purchase decision quickly. Speaking of quick, I got my tires within two days. Couldn't be happier with the results. Consider my expectations exceeded! "

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
4/5

2024-10-05

Great install experience, check-in/drop-off needs improvement

"I decided to drop off my vehicle for my install and give the guys time to install. The install went great - was completed in a little over an hour - yet the wait to drop it off was more than 15mins. I wonder if it might make sense to great a "drop box" or kiosk for people with appointments? A quick form to enter vehicle info and secured box for car keys."

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number custsvc@tirerack.com?”


Verified
5/5

2024-10-05

TIMELY

"how do I get my $100.00 dollar gift card for my order 255/50R-20 PIRELLI SCORPION AS PLUS 3 XL
VENDOR PART #: 3920100
DOWNLOAD WARRANTY BROCHURE PDF
4 In Stock $258.00 $1,032.00 placed on Fri, Sep 27, 3:11 PM
"

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the great review and we will be reaching out to directly regarding the rebate so you can get it completed on-line.”


Verified
5/5

2024-10-05

Fast shipping

"Tires showed up a day before expected and the prices were better than local shops, even with $75 shipping fee a tire."

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-05

Amazing customer service

"Tires came quick and customer service members were amazing. I ordered a size taller side wall height for my vehicle and Braxton with tire rack called to check in to see if it was a mistake which it wasn’t but I appreciate the call to verify shows good quality of work and paying attention "

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-10-05

Tire Rack

"I always get my tires at light speed! Got my tires less than twenty-four hours after placing my order. All geared up for winter"

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind word. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-04

Great price and fast delivery!!

"Great price and fast delivery "


Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-star review!!!”


Verified
5/5

2024-10-04

New Century Tire installation was excellent experience.

"The crew at New Century Tire was very professional and gave great service. My wife and dog waited in the waiting room during the installation. They noticed that the rim had damage affecting the valve stem, so they sanded it down to minimize any further damage and fixed the valve stem. They test drove the BMW twice to confirm the tire correctly reset. I am very happy with their service."

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Rep reply posted 2024-10-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-04

Excellent

"Fast shipping and the installer was amazing!"

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-04

RFT sport tires

"Awesome price, fast delivery and totally satisfied"

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-04

Tire prices and free delivery cannot be topped

"The title I submitted says it all."

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-04

Quick turnaround for difficult-to-find specialty performance tire

"I had a damaged sidewall making my car unsafe to drive. Tire Rack had it in stock at a fair price and was able to deliver in two days to Discount Tire. Plus, I was able to make an installation appointment at the same time for the day the tire was delivered. Not my first experience with Tire Rack and definitely not my last."

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-01

Excellent!

"Tire Rack was excellent, I agonized over the selection using their great tire comparison tools before finally selecting Bridgestone for my E85 BMW Z4 project car. They shipped direct to Mr. Tire who also did an excellent job mounting, balancing, & installing them on the car while I waited. "

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-04

Fast delivery and had the tires I wanted.

"I have ordered tires from Tire Rack several times now. They usually have the tires I want in stock and the delivery times are great. Will definitely order from them again. "

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-04

Tires

"Excellent, tires arrived at requested destination."

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Rep reply posted 2024-10-04
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”