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Product & services pricing
4.09/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.21/5
Customer service:
3.97/5
Return/Replacement policy:
3.97/5
Featured Review


Verified
5/5

2024-10-01

Tires were good to go.

"Tires came as expected with no issues."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2020-09-16

Great service and product delivery

"I called in and spoke with Elden. He walked me through the process. I somewhat knew what I wanted and just had a couple of questions. I have ordered many sets of tires here and I have never had a bad experience. Lightning fast delivery and always got what I ordered. This time was no different.

2 thumbs up!!!!!!!
"

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-01

Great price and great tires

"Tire rack Always delivers great products and great service."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-01

Good service fast shipping

"Good tires for a great price"

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-01

Quality information to choose the best tire for my needs

"I always use tire rack because their testing gives great guidance, and then it can be verified by user feedback. Their pricing is great, products arrive on time, and their recommended installers always do a quality installation."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-28

SNOW TIRES FOR MY 2024 BMW 330XI

"Ordered my snows last Sunday and they were delivered on Tuesday. A picture was sent to my email on delivery. I have always used Tire Rack for all my Tire needs and will continue to do so."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-09-30

Quick delivery, great quality!

"The delivery is so quick and I love the ability to compare tires right on the site "

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-01

Akebono for LexusLS430

"The brake pads don't shed dust to cover the wheels. Also, they perform the best in stopping, at least in my experience."


Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
1/5

2024-10-01

Sent dirty USED looking tires

"Beware! Ordered 4 NEW tires to be delivered to my local DISCOUNT TIRES to save some money.
Tires were delivered, but unfortunately, I had dropped my Toyota off early that morning so they could install the new Tire Rack tires.
When I went to pick up my Toyota, I looked at my NEW tires, they were dirty, actually had paint splatters on them, but were the brand of tire I ordered, so I knew this was not Discounts fault but Tire Racks. I immediately contacted Tire Rack, sent photos and waited for the customer service to respond, As a the least a partial discount would have been appropriate. But no follow up, so I would NEVER recommend TIRE RACK to anyone, spend the extra few bucks and buy the tires from your local tire company, where you have some recourse if they do a bait and switch.
"

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to directly.”


Verified
5/5

2024-10-01

A many time repeat customer

"The information is presented in an easy-to-understand format, and a human being is available to speak with you should you have questions. This time, I did not need to talk to a human being I have in the past, and they were very knowledgeable."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-01

Exactly as Ordered

"The ordering process is really straight forward. The prices were Great! I would Definitely Recommend that if you need tires, do yourself a favor and check them out."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-01

Great and Easy to order

"All went very well. Smooth"

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-01

Easy return

"I ordered some snow tires and the process was super simple. Sadly I had to return them (no fault of Tire Rack) and the woman who answered the phone couldn't have been more helpful. No phone tree, no AI reponse, just a helpful human."

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-09-30

Car Tires Reviews/pricing ...the way to go

"I needed tires for my 2011 Venza...AWD...6 cylinders....the current tires on my Toyota were excellent for my Venza....General Altimax...got 70,000 + miles on them....time for a new set of tires. I reviewed tires for my vehicle through Tire Rack...I was impressed with the pricing and reliable ratings given for most of the tires for my Venza. I ended up staying with General tires, but chose a different model due to the $100 rebate being given for this model. The reviews were almost identical for the Altimax. My tires arrived the NEXT day. The rebate information came in the mail a few days later. Now I just have to have the tires put on. I did review the stores Tire Rack had indicated I could have my tires delivered to, an independent tire installer, but i found the pricing for these dealers to install my tires, were nickel and diming every component of the tire....after the intial cost to mount and balance the tire, these dealers wanted to charge additional costs ..ie: rubber valve stems, $2.00 per tire, different additional services, then they have optional services more cost per tire; then additional services for a shop fee any where from 3 % to 10% additional for the total cost of the mount/balance tires....I am having my tires put on by my garage for $24. per tire includes the disposal fees....Eliminate the independent tire installer service....and Tire Rack met all of my needs. Thank you...I would highly recommend purchasing your tires from Tire Rack!!"

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Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-09-30

Excellent service and delivery.

"Excellent service and delivery. Rims look great! "


Rep reply posted 2024-10-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”