"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Very satisfied with how quick the tires arrived."
"First time ordering from tire rack and I can’t complain in terms of delivery and price of my ceramic brakes for my WRX STI. Can’t wait to get the installed on my car and came in within a couple days and the best price too especially on ceramic brakes. Will continue to be a customer ! "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"4 new Nitto`s, delivered within 2 days to my installer. Very competitive pricing, and
excellent service."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"From the purchasing to the delivery, this was a great purchase! Thank you! "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"I easily found brake pads for a rare 1993 model year car. Price was the lowest anywhere. They made a return very easy also. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"I bought tires at TireRack and they were delivered to the installer, as expected. The installer didn’t have my appointment on record, but that’s not your fault. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"The title above explains it all"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Quick delivery, like always."
“Thank you for taking the time to leave us this wonderful review!”
"very good price quick service and delivery"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!
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"I had to place my order twice due to the system not allowing me to order tires for aftermarket wheels. I spoke with a sales representative named Jax who was great. I was asked to place the order a second time, which I took in stride. Even though it was an inconvenience to me and ended up throwing off my timeline. After placing the order twice, my order was delayed causing me to miss my install appointment for a second time. I asked to cancel the order due to it not being within my timeline and going with a different company. I asked to cancel the order over the weekend (several days ago) and am still waiting on my refund. So I have been out a bunch of money for over a week and it has been over 2 business days since cancelling my order with no refund. I would have been unable to fix my car to this day if I had gone with your company despite the promised 2 day shipping (false advertisement if you ask me)"
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"I placed an order like on a Tuesday and was told I will receive them the next Business day of course I didn’t believe that but then the next business day I received a phone call from the delivery guy saying my tires arrived and they were at my house both side and the delivery truck was there so convenient with excellent service"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"The problems I had were not with Tire Rack but involved a Goodyear credit card newly acquired during the purchase process. The Tire Rack sales personnel were great in helping e choose the appropriate tire for my vehicle and needs.
At the end of the credit card approval process a window popped up giving me the card information so that I could immediately use the card. However, I still had a couple of steps to finish with the checkout process and by the time I had finished those, the window with the card information had closed so I could not complete my purchase.
After a few phone calls with both Tire Rack and Goodyear credit card personnel, I was finally connected to a very good, professional and friendly Tire Rack person (Aubree P.) in their chargeback department who helped me locate the card number and complete my purchase.
I give Aubree a waaaayyyy above excellent rating for sticking with me and helping me to resolve this problem. The other Tire Rack personnel I talked to tried to be helpful and were sympathetic to my dilemma but were unable to help me due to their limited access to credit card information (which I understand) until one person gave me her (Aubree) department's phone number, saying that they should be able to assist me."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”
"Once again Tire Rack has come through with new snow tires for my wife and I. Easy to order and delivered right when I expected them to show up."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Selection is unmatched, and very easy to navigate. Communication is world class. Tires were delivered to my installer ahead of schedule. I couldn’t be happier with the service. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Best price. Received order in two days. Great experience. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackElise, has responded:
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”