"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Great Company and Great Service!"
"Super nice employees. Very quick service. Loved it. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Waylon was very helpful and kept an eye on my order and made sure it shipped out ASAP "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Very Friendly staff. I will purchase again"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"We were impressed how easy it was to order and receive the tires the next day would recommend highly great company."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"The website design and interface is great. It was so easy finding tire candidates I was considering, reviewing the road test reports, customer review and making comparisons. It was also easy to select an installer. When FedEx delayed delivery to my installer, the customer service rep, Kerstin was extremely helpful to me. Luckily, the delay was still ahead of my installation date and everything worked out and Kerstin even called me to follow-up to let me know that the tires were delivered. The price charged by Tires Plus for installation was no higher than what Tire Rack showed it would cost. Also the emails from Tire Rack from order confirmation through delivery were very helpful. Other than shipping companies not being as reliable as they once were which is not really under Tire Rack's control, the shopping experience was absolutely excellent. I will not hessite to shop at Tire Rack again or recommend to others. Thank you!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"I have ordered tires several times from Tire Rack. They have excellent prices and quick shipping. I have never had a problem."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Quick and Easy! Fast Shipping!"
“Thank you for the 5-Star review!!!”
"I was given 2 different delivery dates . I am still awaiting on delivery of my order . I wasn’t given a notification that my tires weren’t being delivered on the date that was given. As of 10/27/24 still haven’t received my order."
“We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. We'd like to look into this and try to help.”
"I never use anyone but Tire Rack since my first experience with them about 4 years ago.
Can’t really beat the prices, they ship to any installer I want, & I’ve had 0 problems. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Read test results. Watch test procedures. Make a choice. Order- ship- make appointment- installation. Easy satisfaction. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"On the purchase process, is not known or advertised the production week and year of the tires. I received a set produced 3722, basically two years ago from purchase date. Not impressed, after tires got installed I realized the production year. Assuming a good tire life span is around six years, one third of its life was already gone, sitting on a shelf. Tire rack should make a better effort letting customers know all details to include the production year of the item beign purchased. This will affect the longevity of road use. I dont expect to need to change them for mileage and tread depth but for tire age."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to directly.”
"Good experience so far... You mounting and balancing prices are too high,, had to go else where..."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"For no reason my order got canceled so I reordered and now for some reason it's not going through its sounding like the time to find a new vendor "
“We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.”
"Friendly app with a wide selection of tire brands at competitive prices. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackElise, has responded:
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”